After Hours Telephone Triage Nurse (Per Diem)

Children's Hospital of Philadelphia

1d•$15 - $507•Remote

About The Position

Children's Hospital of Philadelphia (CHOP) is seeking a per diem After Hours Telephone Triage Nurse. The majority of scheduling needs will be for weekends and holidays, with shifts based on operational needs. This role involves telephone triage using the Barton Schmitt Telephone Triage Protocol and requires pediatric experience. The nurse practices at a competent to proficient level, demonstrating competence in Telehealth nursing and clinical leadership skills. They contribute to standards of care, unit goals, and serve as a role model and preceptor. The nurse must be competent in caring for patients with a wide variety of health issues and assists the Manager with administrative issues affecting clinical practices. Administratively responsible to the Manager and Ambulatory Nursing Director for nursing practice issues. The After Hours per diem nurse is a clinically competent practitioner of pediatric, family-centered nursing, providing safe nursing guidance to the general pediatric population using Office Hours or After Hours protocols. Minimum Weekend Requirement: 18 hours per 6-week schedule period. Holiday Requirement (Winter/Summer): 1 of each. Shifts Available: Evenings / Nights / Weekends, with potential for day shift based on needs of the unit and office hour partners.

Requirements

Technical Diploma Nursing - Required
At least five (5) years registered nursing experience - Required
Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required
Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required
Basic use of a computer (mouse, keyboard, printer, USB ports). (Required proficiency)
Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype). (Required proficiency)
Web browsing, intranet search, document access. (Required proficiency)
Use of shared network file space. (Required proficiency)
Navigation and use of clinical communication systems. (Required proficiency)
Determines the nature and extent of clinical information needed and uses the appropriate technology to access it. (Required proficiency)
Accesses needed information effectively and efficiently. (Required proficiency)
Evaluates information and its sources critically and appropriately incorporates it into clinical practice. (Required proficiency)
Evaluates outcomes of the use of information. (Required proficiency)
Navigation of the electronic health record system. (Required proficiency)
Ability to locate and review specific patient data in various clinical information systems. (Required proficiency)
Effectively uses clinical decision support tools. (Required proficiency)
Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems. (Required proficiency)
Ability to collect clinical data using quality improvement tools. (Required proficiency)

Nice To Haves

Telephone triage, Barton Schmitt Telephone Triage Protocol, and pediatric experience is preferred.
Bachelor's Degree Nursing - Preferred
Pediatric Experience - Preferred

Responsibilities

Follows the Nursing Process and to deliver safe telephone triage care: assessment, planning, implementation and evaluation
Collects and synthesizes complex assessment data and uses critical thinking skills to best determine most appropriate protocol and disposition
Develops a plan of care
Communicates and collaborates with families/caregivers on plan of care and ensures understanding and compliance
Documentation reflects all aspects of telephone encounters
Collaborates with the PCP and other healthcare providers as necessary.
Role models appearance and behaviors that promote a positive image of Nursing.
Role models how to interact with parents/patients and colleagues with respect and dignity.
Role models professionalism and teamwork
Facilitates and promotes change in the unit environment.
Leads unit improvements and measures outcomes.
Assures that staff incorporates professional standards of practice and regulatory requirements into nursing care provided.
Follows hospital policies regarding HIPAA and privacy as applicable to the home office
Reads, analyzes and synthesizes nursing and other scholarly articles and research studies; shares knowledge with unit staff in a formal format.
With assistance applies research findings to clinical practice.
Seeks opportunities to participate in research studies or answer simple research question.
Identifies learning needs of self and others and assists in the development of a learning plan.
Applies education and training from departmental in-services and external sources to enhance Nursing practice.
Assist in developing and utilizes patient education materials relevant to patient population
Participates in development/ presentation of staff education programs geared to meet unit and select departmental needs.
Demonstrates health care informatics competency in order to manage patient care
Information literacy, including the effective use of the intranet and internet to find electronic resources for patient care, nursing practice and evidence-based decision-making;
Information management skills, including the effective use of the electronic health record and clinical information systems, the ability to collect clinical data using quality tools and the ability to discuss, evaluate and analyze outcome data presented in charts and tables.
Participates in promoting quality, efficient and cost effective care.
Monitors own usage of supplies and equipment/identify opportunities for improvement and makes recommendations.
Manages own time to accomplish direct/indirect care in a cost efficient manner.