Registered Nurse - Telephone Triage
About The Position
Comprehensive Cancer Centers of Nevada (CCCN) is seeking a full-time Telephone Triage Registered Nurse in Las Vegas, NV. This role involves assessing patient needs over the telephone, collaborating with physicians or qualified staff, and documenting care in the patient's medical record. The nurse will identify high-risk patients and direct them to appropriate resources. The position requires providing professional nursing care according to national and organizational standards, recognizing the physical, psychological, and spiritual aspects of care, and participating in quality initiatives. Adherence to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, is expected.
Requirements
- Graduate from an accredited program for professional nursing education, BSN preferred.
- RN state license and current registration with the State Board of Nursing in practicing state.
- Current Basic Life Support (BLS) certification.
- Must maintain continuing education requirements.
- 3-5 years nursing experience including at least one year in oncology preferred.
- Oncology certification preferred.
Nice To Haves
- BSN preferred.
- Oncology certification preferred.
Responsibilities
- Addresses patient calls, portal messages and emails in a timely manner.
- Asks appropriate open-ended questions as well as utilizing computerized algorithms/pathways to assist in the assessment of patient's symptoms and side effect management and documents interventions.
- Manages a wide range of symptoms.
- Assesses urgency of patient symptoms/side effects and addresses them appropriately.
- Aggressively manage symptoms to prevent unnecessary emergency department and hospital utilization.
- If emergency care is needed collaborated with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standard orders or practice protocols.
- Collaborates with providers if the patient can be seen in an outpatient clinic setting for their symptoms.
- Documents all conversations with patients to maintain a comprehensive medical record.
- Provides clear instructions and education to the patients via the telephone and other duties as assigned.
Benefits
- excellent benefits
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
