INTERNAL ONLY After Hours Social Service Supervisor 5 (SSS5) - Region 3/NW Washington

State of Washington•Multiple Locations - Western Washington, WA

5d•Hybrid

About The Position

This is an INTERNAL ONLY DCYF position for an After-Hours Social Service Supervisor 5 (SSS5) in Region 3/NW Washington. The role supports the Child Welfare Division's After-Hours Unit, focusing on staff development and mentorship. The position involves supervising Social Service Specialists, providing advanced-level guidance, and specialized case management knowledge to achieve child protection, permanency planning, and child well-being goals. The After-Hours unit operates evenings, weekends, and holidays when DCYF offices are closed, requiring flexibility and the ability to thrive in a fast-paced environment. The incumbent will also attend in-person meetings, travel throughout Region 3, and perform field visits in unregulated environments to investigate allegations of abuse and neglect and assess child safety. The position requires a flexible schedule to respond to client needs and emergent situations.

Requirements

Eight years of paid social service experience AND 30 semester or 45 quarter credits in a Social Services discipline. Paid social service experience must include assessing risk and safety to children and providing direct family-centered practice services.
OR One year of experience as a Social Service Specialist 4.
OR Two years of experience as a Social Service Specialist 3.
OR A Master's degree in social services, human services, behavioral sciences, or Master’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND three years of paid social service experience in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.
OR A Bachelor's degree in social services, human services, behavioral sciences OR any Bachelor’s degree which includes 30 semester or 45 quarter credits in a Social Services discipline AND four years of paid social service experience in planning, administering, developing, or delivery of public child welfare, social, health, or chemical dependency treatment programs.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
A two-year Master's degree in one of the above fields that includes a practicum may be substituted for one year of paid social service experience.
Paid social service experience must include at least one (1) year assessing risk and safety to children and providing direct family-centered practice services.
A minimum of at least two years of driving experience and a valid driver’s license.
Must successfully complete Supervisor Core Training (SCT) within one year of initial appointment.
Must successfully complete formal training courses as required by law, policy, and regional requirements within twelve months of initial appointment.
Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org.
Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.
The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

Nice To Haves

Master's in Social Work, completed practicum, and previous child welfare/case management experience.
Previously demonstrated experience working with children and families.
Previously demonstrated experience implementing risk assessment in cases using the preferred risk assessment model.
Experience utilizing computer software programs such as Microsoft Word, Outlook, and Excel.
Experience using FAMLINK to maintain documentation.
Demonstrated ability to effectively communicate and comprehend with management, peers, clients, community colleagues, and the public.
Critical thinking, use of shared decision-making strategies, and use of highly skilled interviewing techniques.
Current knowledge of applicable laws, rules, and policies on the delivery of child protective and child welfare services within Washington State.

Responsibilities

Receive, prioritize, and assign After-Hours Social Service Specialist assignments.
Ensure After-Hours requests are logged and tracked to document activities completed during the shift.
Assign After-Hours work and utilize resources that maximize the response the After-Hours Unit can provide to the field offices.
Provide After-Hours crisis response to emergent calls received by Central Intake.
Verify that documentation is completed by field staff by the end of each shift.
Review and monitor decisions related to the placement of children into agency alternative care.
Schedule staff for emergency response coverage.
Hire and train new and existing professional staff in law, policies, and procedures.
Set and communicate staff performance expectations.
Consult with social service specialists and give direction on assessing risk.
Provide court testimony or mentor staff in preparation for court testimony.
Follow and understand supervisory compliance with the current Collective Bargaining Agreement and agency rules.
Review levels of risk in cases of alleged child abuse or neglect and ensure levels of agency intervention match levels of assessed risk and consider/apply permanency needs.
Complete all required supervisory documentation within the case file and FamLink electronic record.