Driver Supervisor-After Hours

Clayton

4d • Onsite

About The Position

The after hours Driver Supervisor reports to the Terminal Manager and is accountable for the performance, engagement, and operational execution of assigned drivers, including CDL drivers and pilot drivers. This role ensures safe, efficient, and reliable delivery performance while driving driver reliability, retention, and overall service outcomes. The Driver Supervisor serves as the primary leadership contact for drivers and owns day-to-day operational execution, performance management, and driver experience. This position will work from the hours of 12:00 PM - 9:00 PM.

Requirements

• CDL drivers and pilot drivers oversight
• Workday approvals management (time, attendance, transactions)
• KPI tracking and management (attendance, productivity, service, quality)
• Driver performance coaching (telematics, behavior correction)
• Progressive discipline execution
• DOT, HOS, and company safety compliance reinforcement
• Telematics event review and coaching follow-up
• Post-incident review leadership
• Corrective action implementation
• Proactive coaching and behavior change
• Stay interviews and driver check-ins
• Customer-related delivery issue resolution
• Service failure resolution

Nice To Haves

• Experience with LYTX (telematics)

Responsibilities

• Assign and monitor loads
• Oversee routing, permits, and load execution to ensure compliance and on-time delivery
• Ensure accuracy of dispatch plans and resolve delays, breakdowns, and disruptions
• Drive driver utilization and operational efficiency
• Directly oversee CDL drivers and pilot drivers
• Provide final approval for hiring decisions in alignment with Terminal Manager
• Manage Workday approvals including time, attendance, and related transactions
• Collaborate with Driver Supervisor Lead to track and manage daily KPIs including attendance, productivity, service, and quality
• Provide data for weekly rapid-fire discussions on driver performance
• Deliver coaching, including LYTX (telematics) coaching and behavior correction
• Execute progressive discipline and partner with HR and Terminal Manager on employee relations
• Reinforce DOT, HOS, and company safety compliance
• Review telematics events and ensure timely coaching follow-up
• Lead post-incident reviews and corrective actions
• Partner closely with Safety to understand compliance and safety concerns and ensure they are addressed through proactive coaching, corrective actions, and sustained behavior change
• Conduct stay interviews and regular driver check-ins (30/60/90-day focus)
• Identify early dissatisfaction signals and intervene proactively
• Support driver scheduling and work-life balance discussions
• Serve as point of contact for customer-related delivery issues
• Resolve service failures and escalate as needed
• Ensure high levels of customer satisfaction and communication

Benefits

• Flexibility to create own health, dental, and vision benefits package
• Competitive 401K programs with investment options and company matching (for full and part-time team members after one year)
• Paid parental leave
• Tuition reimbursement
• Employee Assistance Programs
• Paid time for volunteering through the Clayton Impact program
• Holistic wellness programs (physical, nutritional, social, financial, spiritual, and occupational)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed