Affordable Housing Administrative Assistant

Rochester's Cornerstone Group•Buffalo, NY

11h

About The Position

Rochester’s Cornerstone Group is seeking an experienced and motivated Administrative Assistant with property management experience to support affordable housing operations. The role involves helping prospective residents with applications, providing customer service to current residents, maintaining organized client and property records, coordinating tours and move-ins, updating vacancy lists, conducting apartment inspections, processing paperwork, and collaborating with the team to help ensure properties meet quality standards. Knowledge of Fair Housing regulations is highly desirable. RCG/CPM describes itself as a regional leader in affordable housing and real estate development, consulting, brokerage services, and property management. The organization emphasizes integrity, inclusion, customer service, employee development, and career progression through promotion and transfer opportunities. The position may include other duties consistent with its scope and intent.

Requirements

Proven experience in property management.
Strong customer service skills and the ability to build rapport with clients.
Proficiency in handling various office tasks efficiently.

Nice To Haves

Familiarity with Fair Housing standards and regulations.

Responsibilities

Assist potential residents with applications.
Provide exceptional customer service to existing residents.
Maintain accurate and organized files for each client and property.
Coordinate and schedule prospective resident tours.
Schedule and coordinate new resident move-ins.
Update vacancy lists.
Perform apartment inspections and process paperwork.
Collaborate professionally with the team to ensure properties meet quality standards.