Affiliate Support Specialist
About The Position
The Affiliate Support Specialist serves as the primary contact for complex-needs cases at the CDDO, communicating and coordinating with the person’s team and external partners to identify acute supports and sustainable options. The specialist researches and shares resources with affiliates and participates in workgroups focused on resources for crisis and complex needs. The role guides prospective providers through the affiliation process, coordinates meetings, and ensures document requests are completed accurately. It supports affiliates with regulations and resources and maintains affiliate documents in the CDDO’s electronic health record (EHR) system. The specialist assists with Only Willing and Qualified Provider (OWQP) processes for the Community Supports Waiver (CSW), compiles and submits required state and CDDO reports, and submits Medically Fragile and Inclement Weather requests to KDADS. The role also provides assigned quality assurance oversight for affiliates and attends Quality Assurance Committee and statewide Quality Assurance meetings. It works collaboratively with other CDDO team members to ensure CDDO functions are completed.
Requirements
- Bachelor’s degree in the Human Service field or a similar field; relevant years of service may be exchanged for education.
- One year of Intellectual and Developmental Disability (IDD) experience; education can be substituted for experience.
Nice To Haves
- Two years of experience working with the IDD population.
- Targeted Case Management experience.
Responsibilities
- Serve as the primary contact for complex-needs cases at the CDDO.
- Initiate or participate in communications with a person’s team, including external partners.
- Assist teams in identifying acute supports and sustainable options for people in need.
- Research and offer resources to affiliates supporting people with complex needs.
- Attend and support workgroups focused on resources for crisis and complex needs.
- Guide prospective providers through the affiliation process.
- Coordinate meetings with prospective providers and ensure document requests are completed accurately.
- Support affiliates with regulations and resources.
- Maintain affiliate documents in the CDDO’s EHR system.
- Assist with Only Willing and Qualified Provider (OWQP) processes for the Community Supports Waiver (CSW).
- Compile and submit required state and CDDO reports, including the quarterly KDADS Quality Review Tracking report, KDADS Quarterly Reports, and monthly CDDO Board Report.
- Submit Medically Fragile and Inclement Weather requests to KDADS.
- Provide CDDO quality assurance oversight for assigned affiliates.
- Attend Quality Assurance Committee and statewide Quality Assurance meetings.
- Collaborate with other CDDO team members to ensure CDDO functions are completed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
