Rédacteur technique et illustrateur en aéronautique – Bulletins de service et catalogues de pièces illustrés / Aerospace Technical Writer & Illustrator – Service Bulletins and Illustrated Parts Catalog

RTX•Longueuil, QC

23h•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world. This is a full-time position from Monday to Friday with flexible hours, based in Longueuil, and performed exclusively on-site.

Requirements

Technical diploma (DEC, AEC, or equivalent) in Aerospace Engineering Technology, Aircraft Maintenance, Technical Publications, or a related technical field; or Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Technical Communication, or a related discipline.
Equivalent combination of education and relevant experience may be considered.
This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

Responsibilities

Write, edit, and publish accurate and comprehensive Service Bulletins in accordance with company standards and technical requirements.
Create and maintain technical illustrations and visual content that effectively support documentation and improve user understanding.
Manage your workload independently, ensuring priorities are balanced and all deliverables are completed on schedule.
Build and maintain strong relationships with internal customers, ensuring a high level of customer satisfaction through responsive communication and quality deliverables.
Consistently apply and adhere to corporate standards, documentation guidelines, and established procedures.
Prioritize incoming customer requests, manage expectations, and communicate timelines effectively.
Lead and participate in meetings focused on the continuous improvement of Standard Work, documentation processes, and operating procedures.
Participate in escaped issue analysis (Escaped Defect Analysis) to identify root causes and contribute to corrective and preventive actions.
Collaborate with cross-functional and multidisciplinary teams, including engineering, manufacturing, quality, product support, and other stakeholders, to ensure technical accuracy and alignment.
Create, maintain, and update the Integrated Parts Catalog (IPC) to ensure product information remains accurate, complete, and compliant with company requirements.
Contribute to process improvements by identifying opportunities to enhance documentation quality, efficiency, and customer experience.