Aerospace Inside Sales & Digital Marketing Specialist

Specialty Hose Corporation•North Canton, OH

37d•Onsite

About The Position

Specialty Hose Corporation, a leading manufacturer of high-performance metal and PTFE hose assemblies for the aerospace, defense, and industrial markets since 1977, is seeking a motivated, technology-minded individual. This role is more than a traditional inside sales position; it involves expanding the company's digital presence, improving the online store, leveraging AI tools, and identifying new business opportunities. The position focuses on building relationships, driving growth, and utilizing technology to transform marketing and business development. There is no cold calling involved. The position is based in North Canton, Ohio.

Requirements

Excellent written and verbal communication skills.
Strong customer-service orientation.
Highly organized with exceptional attention to detail.
Proficient with Microsoft Office.
Comfortable learning and using AI technologies and new software.
Experience in digital marketing, SEO, e-commerce, or social media marketing.
Strong analytical and problem-solving skills.
Ability to work independently while contributing to a collaborative team.
Desire to learn aerospace products and technical applications.
Positive attitude, initiative, and desire to grow professionally.

Nice To Haves

This position offers the opportunity to help shape the future of Specialty Hose Corporation. You will work directly with leadership to modernize our sales process, improve our digital presence, expand our online sales channels, and implement AI-powered business tools. If you enjoy technology, solving problems, learning new skills, and making a measurable impact on a growing aerospace company, this is an excellent opportunity.

Responsibilities

Prepare and follow up on quotations for aerospace and industrial customers.
Process customer orders and monitor deliveries.
Provide outstanding customer service and build long-term customer relationships.
Review contracts and communicate customer requirements to production.
Coordinate certifications and customer documentation.
Work with purchasing and suppliers to support customer requirements.
Identify new business opportunities through digital research and online platforms.
Create and maintain product content, technical information, and online listings.
Use AI tools (such as ChatGPT, Microsoft Copilot, and similar platforms) to improve productivity, generate marketing content, analyze markets, and identify prospective customers.
Assist with SEO, Google search rankings, website analytics, and digital advertising.
Support LinkedIn, email marketing, and other digital marketing initiatives.
Research government, aerospace, and industrial opportunities using AI and online databases.
Recommend new ways technology can improve customer experience, efficiency, and sales growth.