AEO Strategist

Goodie AI•New York City, NY

4d•Hybrid

About The Position

Goodie helps leading brands win AI search. As billions of people use ChatGPT, Perplexity, Gemini, and other AI systems to discover products and make buying decisions, brands need a way to understand and influence how they’re represented. Goodie gives teams a full AI control plane: real-time visibility into how AI models speak about their brand and products, how competitors show up, and an optimization engine to improve visibility and performance. This category didn’t exist two years ago – we were early, and we’re defining it. We’re backed by strong investors, trusted by category-leading customers, and scaling fast. We’re hiring curious, ambitious builders to help shape the future of AI search. What we're looking for: You own a portfolio of enterprise and scale-up clients end to end. You're accountable for whether they stay, grow, and can explain in their own words what Goodie did for them. The work isn't advisory from a distance. You run onboarding. You hold the cadence. You walk into the call where the CFO wants to know what they're paying for, and you answer with data. AEO isn't SEO 2.0, it's a new discipline, and the clients who hired us are looking at you to tell them what to do.

Requirements

4+ years in customer success, account strategy, SEO, content strategy, or search marketing, with real client ownership rather than participation on someone else's account team.
A track record leading multiple client relationships at once, including accounts you inherited mid-stream and took somewhere better.
Direct experience in commercial conversations: renewals, ROI pushback, budget scrutiny.
Fluency in both registers, technical (structured data, AI crawlers, entity SEO) and strategic (brand narrative, growth), and the judgment to know which one the moment calls for.
Composure in high-stakes conversations, including the ones where you push back on a client's plan, and curiosity about how AI systems interpret and present information.

Nice To Haves

AEO/GEO experience.
Startup background.
Experience supporting accounts across multiple time zones.

Responsibilities

Own the relationship: Act as the primary strategic lead for a portfolio of enterprise and scale-up clients, from kickoff through renewal.
Own onboarding end to end: kickoff, workspace and prompt setup, competitive baseline, stakeholder enablement.
Build a relationship map on every account. Confirm the executive sponsor, multi-thread beyond your champion, re-onboard new stakeholders when people move.
Protect and grow the book: Own retention outcomes on your portfolio, with a weekly read on account health.
Distinguish leading indicators from lagging ones, and frame movement against the client's own business objectives rather than platform metrics.
Forecast risk and expansion early, and bring both to the account lead with the observation and the context.
Lead quarterly business reviews for enterprise accounts.
Bring the AEO substance: Build AEO strategies that maximize visibility across LLMs and AI search surfaces, and deliver the audit, strategy deck, and roadmap that go with them.
Make concrete technical recommendations (schema, llms.txt, crawlability, entity structure) prioritized so a client's dev or agency team can actually ship them.
Read citation patterns, source types, and competitor behavior across ChatGPT, Perplexity, Gemini, and AI Overviews, and turn that into a point of view.
Present to executives, marketers, and technical teams, often in the same room, without losing either audience.
Close the loop internally: Bring client signal to Product with enough specificity to act on.
Develop case studies and references alongside Business Development.
Turn what you learn across accounts into frameworks the rest of the team runs.