ADW Career Navigator
EDSI (Educational Data Systems, Inc.)•FL Wakulla County Career Ctr, FL
•$48,000 - $50,000•Hybrid
About The Position
Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.
Requirements
- Career counseling experience
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer, and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- Knowledge of Microsoft Office programs
- Valid driver’s license
- Florida Workforce Professional Certification Tier I required (must be completed within 30 days of employment)
Nice To Haves
- Bachelor’s Degree in Education, Social Work, Human Resources, or related area preferred
Responsibilities
- Provide individualized assessment of work, family, and personal development needs and opportunities
- Determine program eligibility and accurately complete required documentation for enrollment
- Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
- Provide referrals to appropriate community service or social service agencies when needed
- Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
- Oversee customer activities and assist with workshop schedules
- Create solutions to customer attendance problems
- Maintain organized database of customers and keep detailed documentation of all contacts
- Maintain customer files as specified by CSCR
- Share information with appropriate staff and/or funding agencies
- Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules
- Document all participant contacts and activities in case progress notes
- Assist in the preparation of project reports as needed
- Ensure that positive outcomes and goals are met as required by contract
- Work with the team on implementing processes that increase customer engagement
- Operate at the Career Center or in the community as needed
- Other opportunities as available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
