Advocacy 24-7 Triage Nurse

CorVel Corporation•Glen Allen, VA

13h•$25 - $41•Remote

About The Position

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is an essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends and holidays. Candidates must reside in a nursing compact state. This role requires internet upload and download speeds of at least 80Mbps. This is a remote role.

Requirements

Fundamental concepts, practices and procedures of triage in the field of Workers’ Compensation (WC)
Ability to solve problems rapidly and handle medical emergencies over the phone
Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation
Excellent verbal and written communication skills
Strong interpersonal skills
Great attention to detail, and results focused
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred)
Current RN licensure in Nurse Licensure Compact (NLC) state with multistate designation
3 or more years of clinical experience in occupational medicine, urgent care, emergency room, home health care (Telephone triage/Workers’ Compensation experience preferred)
Microbiology required
Reside in a nursing compact state
Internet upload and download speeds of at least 80Mbps

Nice To Haves

Telephone triage/Workers’ Compensation experience preferred

Responsibilities

Provides telephonic assessment and makes treatment recommendation of injured workers using national telephonic triage protocols
Recommends appropriate provider, based on state law and employer’s preferred provider network requirements
Educates caller on self-care instructions in accordance with national telephonic triage protocols
Communicates plan of care to customer contacts and/or supervisor
Evaluates injured worker’s response to first aid recommendations within a specified timeframe
Documents clinical assessments in organized, concise format and submits written reports within a specified timeframe
Obtains and maintains licensure as a Registered Nurse in 50 states and the District of Columbia
Additional duties as assigned