Advisor

Pasco-Hernando State College•West Campus (New Port Richey), FL

About The Position

The Advisor guides students from their initial inquiry through program completion. The role facilitates new student orientations, assists students with career exploration and course selection, provides case management and assistance to targeted student populations, tracks program completion, and participates in community outreach activities. The Advisor also supports academic advising, student retention, transfer preparation, and related college and campus initiatives. The position requires a bachelor’s degree in Counseling, Psychology, Human Services, Education, or a related field from a regionally accredited institution. Certification in the department’s advising model is required by the end of the employment probationary period. A master’s degree in a related field and two years of experience in academic advising, student services, or higher education are strongly preferred; Spanish fluency is also preferred. Applicants must submit a cover letter, current resume, copies of transcripts, and, if claiming Veterans’ Preference, proof of eligibility through the online application system. Unofficial transcripts may be used to initiate the review process, but official transcripts must be received during the initial term of hire. Incomplete or incorrect application documents will not be considered.

Requirements

Bachelor’s degree in Counseling, Psychology, Human Services, Education, or a related field from a regionally accredited institution.
Certification in the department’s advising model by the end of the employment probationary period.
Knowledge of academic advising and retention theories and best practices.
Thorough understanding of PHSC certificate, associate, and bachelor’s degree programs.
Knowledge of college and community resources, including accessibility services, veterans’ programs, student support, learning support, and student assistance programs.
Knowledge of transfer issues, articulation agreements, PHSC policies and procedures, FERPA, and relevant legislative changes.
Knowledge of customer service principles, career planning, applicable student support programs, and applicable federal, state, and local laws, rules, regulations, policies, and procedures.
Knowledge of diverse populations and cultures, recordkeeping principles, computers, and related software including Microsoft Office Suite.
Excellent time management, organizational, administrative, prioritization, and deadline-management skills.
Ability to serve diverse populations and cultures and to review and analyze student needs and recommend success strategies and referrals.
Ability to manage substantial information concerning academic programs, college policies and procedures, and federal regulations.
Demonstrated ability to manage multiple activities, remain flexible, and work independently with little supervision.
Demonstrated leadership practices and ability to think strategically in support of change and innovation.
Experience advising students on academic, financial, or career issues.
Excellent customer relations skills and ability to establish and maintain professional working relationships.
Public speaking skills, including the ability to engage groups in workshops and structured presentations.
Ability to coordinate student support programs or services, promote services, provide excellent customer service, and maintain records.
Effective communication and interpersonal skills when interacting with coworkers, supervisors, and the general public.
Ability to work flexible hours, including some evening and weekend hours consistent with student needs.

Nice To Haves

Master’s degree in Counseling, Psychology, Human Services, Education, or a related field from a regionally accredited institution.
Two years of experience in academic advising, student services, or higher education.
Fluency in Spanish.

Responsibilities

Assist students in planning programs of study, interpret college-placement test scores, and assess readiness for college-level work.
Advise students on course selection and instruct them in online registration using various modalities.
Identify and resolve barriers to student success using coaching principles.
Apply research-based retention and persistence strategies when providing case management to students at risk of non-completion.
Provide initial career advisement, refer students to the College’s career exploration tool, and direct them to appropriate career resources.
Recruit and conduct outreach activities for high school students and other college-bound individuals or groups.
Serve, as appropriate, as a dual enrollment advisor with area public, private, and home schools.
Facilitate student orientations and campus tours.
Assist the Assistant Dean of Student Affairs & Enrollment Management with advising-related functions, including testing, orientation, career assessment, transfer workshops, and outreach events.
Guide students regarding transfer requirements and participate in and/or organize the annual Transfer Fair.
Assist the Assistant Dean with community outreach and retention initiatives, follow-up, and reporting.
Use software and computer systems to track and analyze student progression and retention.
Represent the Assistant Dean of Student Affairs and Enrollment Management in their absence, as assigned.
Use the student information system to provide online academic advising assistance and keep abreast of ERP system updates and enhancements relevant to advisors.
Assist in implementing the College Equity Plan.
Serve on College and Campus committees and participate in Campus activities as appropriate.
Perform other duties as assigned.