Advisor: Technology Innovation (Corporate)

Mayer Brown•New York, NY

10h•Hybrid

About The Position

Mayer Brown is an international law firm seeking an Advisor: Technology Innovation for its Information Technology department in New York. This role is crucial for ensuring technology investments are fully leveraged, innovations are adopted, and lawyers and clients experience measurable benefits. The Advisor will focus on identifying operational pain points, unmet client needs, and opportunities for innovation within the firm's Corporate practices. They will drive the adoption and enablement of legal technology solutions, ensuring all innovation efforts align with the firm's strategic goals. Reporting to the Senior Manager: Technology Innovation – US, this role acts as a liaison between practice groups and technology delivery teams, translating ideas into execution and connecting emerging technologies with the firm's long-term strategy. Responsibilities include identifying opportunities, co-developing solutions, and implementing related technology. The Advisor will collaborate with various internal teams, including Practice Technology, IT, Knowledge Management, and Legal Risk Management, to facilitate the smooth implementation of pilots and product launches. Driving adoption through usage data and change management best practices is also a key aspect of this role. Responsibilities may evolve as the team and role progress.

Requirements

JD or Master’s degree; however, a Bachelor’s degree with relevant experience will also be considered.
2+ years’ experience working in a legal environment (law firm, legal department, or legal tech solution provider).
Demonstrated experience leading strategic legal technology related projects, particularly in evaluating and implementing legal tech solutions, in a large law firm or corporate/financial institution legal department or enterprise level (strongly preferred).
Knowledge of the lifecycle of a Corporate legal matter (strongly preferred).
Experience in increasing adoption of legal tech tools and different methods of engaging and enabling lawyers.
Experience in business analysis, solution design, consulting, and/or client-facing roles.
Demonstrated use of business requirements elicitation and documentation skills.
Proficiency in Microsoft Office products, including Teams, SharePoint, and PowerBI.
Experience working with and developing use cases for GenAI tools.
Experience with project management principles, including Agile/Scrum and Waterfall methods, to determine when to use each method.
Proven ability to communicate complex technical concepts in clear, non-technical language to stakeholders at all levels.
Strong customer service and problem-solving mindset.
Effective team player in diverse environments; thrives under pressure and meets shifting deadlines.
Pragmatic, self-motivated, flexible, and a good team player.
Self-starter with high initiative; detail-oriented, organized, and multitasking.
Maintain confidentiality and discretion.

Nice To Haves

Prior experience with Gen AI platforms like Harvey or Legora.
Experience mapping legal workflows.
Strong ability to conceptualize and implement a project from end-to-end, knowing which skills and techniques are required for a particular situation.

Responsibilities

Partner with lawyers, clients, and business services to map and evaluate current processes, identifying areas where process improvement and technology can deliver greater value.
Capture user stories, best practices, and insights, maintaining a knowledge base of challenges and opportunities faced by Corporate practitioners.
Support the firm’s idea intake process by collecting information to assist in evaluating, scoring, and prioritizing ideas.
Translate feedback into clear problem statements for IT and other business services.
Work with practice stakeholders to identify pain points and design innovative solutions using existing tools, custom-built solutions, or off-the-shelf technology.
Present solutions at practice group meetings.
Develop targeted outreach strategies, including listening sessions and practice presentations, to increase lawyer awareness and engagement with existing investments and emerging technologies.
Collaborate with the Practice Technology team to build prototypes and validate proposed solutions.
Work with the Practice Technology team to customize templates or pilot/custom-build solutions for practice needs.
Collaborate with Practice Technology and Learning & Development to deliver tailored training, awareness sessions, and direct support to drive adoption and measurable ROI.
Work with other business departments (e.g., Knowledge Management, Practice Management, Legal Project Management, Information Services, Legal Risk Management, Business Development & Marketing) to solve issues holistically.
Collaborate with the Practice Technology team to onboard vendors and pilot new solutions.
Monitor legal technology trends and emerging vendors to identify solutions for Corporate practice pain points.
Share insights with Firm and IT leadership to inform strategy and future investment.
Perform other duties as assigned or required to meet Firm goals and objectives.
Align working hours as necessary to support global teams and business partners.