Chief Technology & Innovation Officer

Maricopa County • Phoenix, AZ

3d • $125,000 - $203,000

About The Position

The Chief Technology & Innovation Officer (CTIO) will develop a technology strategic plan and innovation strategy by aligning new initiatives and technology projects to support the Clerk of the Court’s mission and goals. The CTIO will identify and develop technology innovation capabilities including new technology products and services that will support the lean operations and improve customer experience at the Clerk’s Office.

Requirements

• Ten years of professional level experience in business process improvement, strategy development, program management and/or information technology
• Five years of management experience
• Bachelor’s degree in Computer Science or related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.

Responsibilities

• Develop and execute the technology vision and strategy for Clerk of the Superior Court, in alignment with our mission and values.
• Oversee the design, development, testing, deployment, and maintenance for all of our technology (apps, systems, integrations).
• Clearly articulate the organization's technical vision and roadmap to key stakeholders, partners, and the broader executive leadership team. Present goals, wins, and progress updates regularly.
• Develops, leads, establishes, and maintains short- and long-term goals, strategic plans, innovation strategies and priorities for various projects and programs.
• Lead the Program Management Office that qualifies and aligns new initiatives and projects to support the Office Strategic Plans.
• Identifies and develops technology innovation capabilities, including new technology products and services supporting lean operations and improved customer experience.
• Leads and directs several divisions and specialty groups within the Clerk’s Office, including the Information Technology Group, the Project Management Group, business intelligence and analytics.
• Directs project management, including analytics and business intelligence, to ensure the effective qualification of new initiatives, projects and development of business requirements.
• Directs the information technology groups in the development and delivery of technology projects that support the strategic plan.
• Develops annual budgets to ensure alignment is in support of short and long term innovation initiatives.
• Develops strong working relationships with the County, including the County’s process improvement group and the County’s CIO, to collaborate and partner on innovation opportunities.
• Generates forward thinking ideas to improve Office innovation regarding business and technical support.

Benefits

• Tuition reimbursement
• Exceptional work-life balance: consistent Monday-Friday 8:00 a.m. to 5:00 p.m. schedules; teleworking based on business needs and supervisor approval
• Opportunities for growth and development within Maricopa County: lateral and upward movement potential
• Hands-on training for 3-6 months, taking place both in classrooms and courtrooms
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 251-500 employees