Advisor, Revenue Cycle Quality & Performance Management (hybrid)
About The Position
The Advisor, Revenue Cycle Quality and Performance Management, focuses on strategically optimizing the Part B revenue cycle to enhance efficiency and achieve financial targets. The role analyzes key performance indicators to identify issues, drive improvements, and report performance to senior leadership. It coordinates staff and information-systems activities, assesses staff productivity using standards and metrics, and collaborates with Information Services and Finance to promote system-wide best practices. The position also plans and manages service-delivery initiatives involving systems, vendors, and related operational support, and facilitates synchronization among organizational information systems.
Requirements
- Bachelor's degree or an equivalent combination of education and related experience.
- 10 or more years of relevant experience.
- At least 2 years of leadership or management experience.
Nice To Haves
- Experience in front-end revenue cycle or physician billing, including a foundational understanding of how front-end activities affect the revenue cycle.
- Analytical skills and reporting experience, including the ability to analyze data, interpret reports, and draw meaningful conclusions.
- Strong written and verbal communication skills.
- Highly detail-oriented approach, with emphasis on accuracy and precision.
- Proficiency in advanced Excel features, including pivot tables.
- Proficiency in Microsoft Office applications, including PowerPoint and Word, with a focus on creating and delivering effective presentations.
- Strong time-management skills, including prioritizing tasks, meeting deadlines, and managing multiple projects.
- Project-management skills, including initiating, planning, executing, and closing projects and managing resources and timelines.
Responsibilities
- Provide strategic advice and guidance to the Revenue Cycle Quality and Performance Management function.
- Identify and report statistics, trends, and analyses to management; analyze data and prepare and present project reports.
- Perform ad hoc analyses and identify, recommend, and implement approved process improvements.
- Define and develop business plans, including timelines, funding limitations, procedures, staffing requirements, and resource allocation.
- Manage business staff activities to keep projects on schedule and within budget.
- Establish work plans and staffing for business phases; arrange recruitment or assignments and modify schedules or plans as needed.
- Outline work plans and assign duties, responsibilities, and authority; provide technical advice and resolve problems for staff.
- Implement solutions to issues, customer complaints, regulatory changes, and insurance-related updates to promote timely and efficient revenue cycle operations.
- Ensure the integrity of related information systems and facilitate synchronization with other organizational systems.
- Work with Information Services, vendors, and customers to develop business proposals covering deliverables, requirements, risks, assumptions, stakeholders, roles, responsibilities, and budgets.
- Manage business activities with outside organizations or agencies and monitor vendor performance, taking corrective action as necessary.
- Track actual performance against planned performance, analyze variances, and participate in problem-solving to meet customer needs while maintaining project control.
- Perform related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
