Coordinate the administration of retirement and benefits programs in Canada with external vendors (e.g., Sun Life, Desjardins, AON, Telus Health), ensuring compliance with contracts, legislation, and service agreements. Act as the primary point of contact for Payroll, HRIS, HR Business Partners, and external providers to support program delivery and optimization. Communicate retirement and benefits programs to employees and HR teams, including leading annual renewal cycles and related activities. Ensure program compliance and maintain accurate, high-quality documentation aligned with regulatory requirements. Serve as a subject matter expert (SME) to HR teams by advising on the interpretation and application of retirement and benefits programs. Support the administration of retirement committees in Canada and follow up on action items and governance activities. Monitor program performance, including auditing reimbursements and identifying discrepancies or improvement opportunities. Contribute to continuous improvement initiatives, supporting the transformation of benefits programs toward a more strategic model. Collaborate closely with internal stakeholders, including Benefits Analysts and HRBPs, to ensure alignment with business priorities and talent strategies. Support cost-conscious program management while balancing employee experience and organizational objectives.
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Job Type
Full-time
Career Level
Mid Level