About The Position

Indiana University Health is hiring an Advisor-Quality Improvement and Patient Safety for its Urgent Care Administration team. This system-level leader analyzes and advances quality and safety across clinical and operational teams throughout the continuum of care, including hospitals, regions, and the IU Health system. The Advisor leads collaborative efforts to develop, implement, and sustain evidence-based standards aligned with regulatory requirements and a culture of quality and safety. The Advisor facilitates quality improvement and patient safety initiatives, drives systemic change to enhance patient safety and care quality, and provides training and guidance to leaders and team members. The role also serves as a mentor and expert resource to leaders, regions, hospitals, committees, and individuals in support of high-value care and outcomes. The Advisor builds relationships with external partners, IU Health leadership, providers, and team members to design strategies, build organizational buy-in, and implement system-wide improvement initiatives. The position leads system-wide committees and performance improvement teams and facilitates quality meetings, providing expertise in national quality programs, problem identification, analysis and resolution, and quality improvement processes and tools. The role reports to the Executive Director-Retail Health Services.

Requirements

  • Bachelor's degree required.
  • 7–10 years of relevant experience required.
  • Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) certification required.
  • Proficiency in MS Office required.
  • Demonstrated sustained success in quality improvement projects and change management required.

Nice To Haves

  • Master's degree preferred.
  • Clinical licensure preferred.

Responsibilities

  • Analyze and advance quality and safety across clinical and operational teams throughout hospitals, regions, and the IU Health system.
  • Lead collaborative efforts to develop, implement, and sustain evidence-based standards aligned with regulatory requirements.
  • Facilitate quality improvement and patient safety initiatives and drive systemic changes to improve patient safety and care quality.
  • Provide training and guidance to leaders and team members.
  • Mentor and advise leaders, regions, hospitals, committees, and individuals on delivering high-value care and outcomes.
  • Build relationships with external partners, IU Health leadership, providers, and team members to develop strategies, create organizational buy-in, and implement quality improvement initiatives.
  • Lead system-wide committees and performance improvement teams.
  • Facilitate quality meetings and provide expertise in national quality programs, problem identification, analysis and resolution, and quality improvement processes and tools.
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