Advisor, Professional Academic

Eastern Kentucky University • Richmond, VA

1d • Onsite

About The Position

The Advisor, Professional Academic advises assigned students to help them establish academic plans and goals. The role provides onboarding services, including assistance with required petitions, transfer credits, and course scheduling, as well as retention services and outreach designed to support student success at EKU. The advisor uses university resources, including DegreeWorks, Advising360, Banner, and Slate, to process information and maintain timely, accurate records. The position interacts with students through meetings, phone, and email to troubleshoot or resolve advising and retention challenges.

The advisor primarily serves assigned freshmen and sophomore students, reviews degree audits for students who have applied for graduation, and collaborates with professional advisors, the Associate Dean, and college advisors on curriculum, curricular processes, and advising for in-person and online programs. Other duties may be assigned. The position is based at the Richmond Campus, is full-time, and is not eligible for visa sponsorship. Offers are contingent on a satisfactory background check.

Requirements

• Bachelor's degree.
• One or more years of experience working with students in an advisory capacity.

Nice To Haves

• Master's degree.

Responsibilities

• Serve as the primary academic advisor for assigned freshmen and sophomore students, helping them establish academic plans and strategies that support retention and success.
• Review degree audits for students who have applied for graduation in Fall, Winter, Spring, and Summer, identify issues, and help resolve barriers to timely degree completion.
• Collaborate with professional advisors and the Associate Dean to learn relevant department curricula and assist with and track curricular processes and changes.
• Collaborate with college advisors to support advising for in-person and online programs within the college.
• Perform other duties as assigned.
• Provide onboarding services to assist students with petitions, transfer credits, and course scheduling.
• Provide retention services and contact students to support effective strategies for success.
• Use DegreeWorks, Advising360, Banner, and Slate to process information and maintain timely, accurate records.
• Meet with students or communicate by phone and email to troubleshoot or resolve advising and retention challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level