Advisor - People Operations

Compass Group•Parkville, MD

1d•Hybrid

About The Position

This Advisor role is part of the national shared services team and is responsible for ensuring that enquiries and cases are handled efficiently, accurately, and consistently whilst displaying excellent customer service. This position offers location flexibility and can be based in Brisbane, Sydney or Canberra. The successful candidate must be an Australian Citizen and eligible to obtain a Baseline AGSVA security clearance. We are seeking an Advisor - People Operations to partner with DEFENCE Business leaders at the initially 06 months and after that dedicate period across multiple business units and provide high-quality, practical HR support that enables strong business and people outcomes. This role plays a key part in delivering core people initiatives across the employee lifecycle, with a strong focus on employee relations, industrial relations, performance management, talent processes, and organisational capability.

Requirements

Degree in Human Resources, Psychology, or a related discipline
Proven experience in a People Advisor or HR generalist role
Proficiency in Microsoft Excel, Word, and PowerPoint
Ability to manage workloads and meet deadlines in a fast-paced environment
Effectively communication both verbally and in writing, across a diverse audience with a particular emphasis on detail and accuracy
Excellent interpersonal communication skills that inspire teamwork and approachable customer service to all customers
Ability to work effectively both as a team member and individually
Australian Citizen and eligible to obtain a Baseline AGSVA security clearance

Nice To Haves

Demonstrated experience in large, complex shared‑services environments will be an advantage
Experience working in a fast‑paced, matrixed or multi‑site environment
Strong change management and communication capability
Demonstrated ability to liaise, mediate, and negotiate with a broad range of stakeholders
Track record of developing practical, value‑adding people solutions

Responsibilities

Provide timely and pragmatic HR advice to leaders and team member on performance management, workplace conduct and employee concerns.
Support leaders through performance management discussion – coaching on approach, process, and outcomes
Provide guidance across performance management, employee engagement, coaching, feedback, reward, and recognition.
Interpret enterprise agreements, Awards, contracts, and HR policies
Assist with the remuneration process for Award based employees
Maintain up to date knowledge of employment legislation and provide advise to leaders on risk mitigation
Collaborate with the internal stakeholder including payroll, leadership team, and the broader people & Culture functions
Assist in the development and maintenance of core HR documents, templates, and frameworks.