Advisor Endzone & Loyalty (Front End)

DICK'S Sporting Goods • Rock Hill, SC

1d

About The Position

At DICK’S Sporting Goods, Advisors help create confidence and excitement by personally equipping athletes to achieve their dreams. The Advisor Endzone & Loyalty (Front End) delivers a high-touch athlete experience by guiding athletes through checkout, loyalty programs, and services with confidence and expertise. The role builds connections, drives engagement, and supports a seamless, memorable shopping journey.

The position also contributes to a welcoming and inclusive store environment and supports the team across the store. Candidates must have a high school diploma or equivalent. For virtual interviews, cameras must be on, and candidates may not use AI tools during interviews or assessments. Offers are contingent upon a satisfactory background check, which may include ID verification.

Requirements

• High school diploma or equivalent.

Responsibilities

• Greet teammates and athletes, proactively approach athletes to understand their needs, and support their shopping experience with helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards, including floor sets, signage requirements, price changes, inventory presentation, and replenishment standards.
• Promote company programs, including customer loyalty program participation, warranty sales, and private label credit card enrollment.
• Follow policies and procedures related to safety, loss prevention, and standard operating procedures, as well as applicable laws and external governing entity guidelines, including Federal ATF guidelines.
• Create an inclusive store environment where teammates and athletes feel welcome and safe and are treated with respect.
• Support the team across the store and perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED