Advisor Endzone & Loyalty (Front End)

DICK'S Sporting Goods • Trappe, PA

3d

About The Position

At DICK’S Sporting Goods, the Advisor Endzone & Loyalty helps create exceptional shopping experiences for athletes of all abilities. The role delivers a high-touch experience by guiding athletes through checkout, loyalty programs, and services with confidence and expertise. Advisors build connections, encourage engagement, and support a seamless end-to-end shopping journey while bringing service, energy, and purpose to customer interactions.

The position also supports store merchandising and presentation standards, promotes company programs, follows safety and loss-prevention policies, and contributes wherever needed across the store. Advisors are expected to help create an inclusive environment where teammates and athletes feel welcome, safe, and respected.

Requirements

• High school diploma or equivalent.
• Coachable, accountable, collaborative, and trustworthy.

Responsibilities

• Greet teammates and athletes, proactively approach athletes to understand their needs, and support their shopping experience with helpful, accurate product knowledge and customer service.
• Guide athletes through checkout, loyalty programs, and services to deliver a seamless shopping experience.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
• Follow policies and procedures related to safety, loss prevention, standard operating procedures, and applicable laws and guidelines, including those of the Federal ATF.
• Help create an inclusive store environment where teammates and athletes feel welcome, safe, and respected.
• Support the team across the store and perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED