Advisor, Employee Relations

TD SYNNEX • Clearwater, FL

4d

About The Position

Employee Relations Advisors provide coaching and guidance to managers and employees on effectively managing human capital. The Employee Relations Center addresses employee relations inquiries, policy interpretation, disciplinary actions, and investigations. Advisors support consistent disciplinary practices and provide guidance on company policies and applicable laws.

The role manages employee relations cases from intake through resolution, including investigating complex complaints, documenting findings, and collaborating with legal counsel on litigation matters. Advisors identify trends, partner with HR Centers of Excellence on action plans, facilitate HR-related training, and meet with executives to review findings and recommend disciplinary actions.

The position is based in a professional office environment, with hybrid or remote options available and less than 10% travel.

Requirements

• At least 3 years of direct employee relations experience in HR.
• Extensive knowledge of employment laws and fair practices.
• Strong coaching, conflict resolution, and consulting skills.
• Ability to manage multiple issues concurrently while maintaining confidentiality.
• Strong organizational, time management, and leadership skills.

Nice To Haves

• SHRM or HRCI certification.
• Bilingual in English and Spanish.
• Experience with leave of absence processes.

Responsibilities

• Manage incoming requests via email and phone.
• Resolve employee relations concerns promptly and effectively.
• Handle multiple cases of varying complexity and document them in the ER case management system.
• Counsel leaders and coworkers to resolve cases consistently and fairly.
• Identify trends and collaborate with HR Centers of Excellence on action plans.
• Facilitate HR-related training for associates and managers.
• Investigate and document complex complaints, ensuring compliance with relevant laws.
• Prepare comprehensive reports and collaborate with legal counsel on litigation matters.
• Meet with executives to review findings and recommend disciplinary actions.

Benefits

• Elective benefits tailored to the employee's country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars and events supporting financial, physical, and mental well-being.
• Global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new coworkers within their first 30 days.
• Internal peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed