Advisor, Employee Relations

TD SYNNEX Corporation•South Highpoint, FL

About The Position

Employee Relations Advisors provide coaching and guidance to managers and employees on effectively managing human capital. The Employee Relations Center (ERC) addresses employee relations inquiries, policy interpretation, disciplinary actions, and investigations. Advisors help ensure consistent disciplinary practices and provide guidance on company policies and applicable laws. The role handles employee relations concerns and cases of varying complexity, investigates complex complaints, and collaborates with HR Centers of Excellence and legal counsel. The position works in a professional office environment, with hybrid or remote options available, and requires less than 10% travel.

Requirements

  • At least 3 years of direct employee relations experience in HR.
  • Extensive knowledge of employment laws and fair practices.
  • Strong coaching, conflict resolution, and consulting skills.
  • Ability to manage multiple issues concurrently while maintaining confidentiality.
  • Strong organizational, time management, and leadership skills.

Nice To Haves

  • SHRM or HRCI certification.
  • Bilingual in English and Spanish.
  • Experience with leave of absence processes.

Responsibilities

  • Manage incoming requests via email and phone.
  • Resolve employee relations concerns promptly and effectively.
  • Handle multiple cases of varying complexity and document them in the ER case management system.
  • Counsel leaders and coworkers to resolve cases consistently and fairly.
  • Identify trends and collaborate with HR COEs on action plans.
  • Facilitate HR-related training for associates and managers.
  • Investigate and document complex complaints, ensuring compliance with relevant laws.
  • Prepare comprehensive reports and collaborate with legal counsel on litigation matters.
  • Meet with executives to review findings and recommend disciplinary actions.

Benefits

  • Elective benefits tailored to the employee’s country and lifestyle.
  • Formal leadership and professional development programs and on-demand courses.
  • Seminars and events supporting financial, physical, and mental well-being.
  • Global Life Empowerment Assistance Program.
  • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
  • Onboarding program to network with new coworkers within the first 30 days.
  • Inclusive communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.
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