Advertising Services Manager

AARP • New York, NY

1d • Remote

About The Position

The Advertising Services Manager plays a critical role in enabling sales success across AARP Media Advertising Network’s print portfolio. This position leads key functions including sales forecasting and reporting, publication layouts, direct mail, content review, and end-to-end advertiser fulfillment. Working cross-functionally with sales, manufacturing, editorial, marketing, and ad policy teams, the manager ensures advertiser requirements are clearly communicated and flawlessly executed, delivering on both quality and timeline expectations. Additionally, this role partners with Sales Operations to identify and implement process improvements, leveraging automation and streamlined workflows to drive operational efficiency and support broader business objectives. The manager fosters a collaborative, solutions-oriented environment that strengthens alignment across teams and enhances overall performance.

Requirements

• Bachelor’s degree in Business, Advertising, Marketing, Communications, or a related field, with 5+ years of relevant professional experience
• Experience in Sales Operations and/or Ad Operations
• Background in magazine publishing, book makeup, sales forecasting, insertion order management, pipeline management, and project management
• Strong proficiency in Microsoft Excel and familiarity with CRM systems, ideally Salesforce
• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions

Nice To Haves

• Working knowledge of Tableau
• Highly detail-oriented with the ability to multitask and meet deadlines
• Ability to perform well in a fast-paced, high-pressure environment

Responsibilities

• Manages real-time sales forecasting in multiple revenue systems, including current, future, and post-mortem activity reports.
• Manages publication layouts in collaboration with manufacturing to ensure advertising requirements are met.
• Manages the workflow to interact with departments, clients, vendors, and agencies to obtain & facilitating the testing of ad creative to ensure successful campaign delivery.
• Acts as liaison between sales, marketing, edit, and production throughout all stages of sales process.
• Builds prospect lists for sales based on targeted categories and account types.
• Administers sales data in Customer Relationship Management (CRM) tool for use in management and manufacturing reporting and analysis.
• Collaborates with operations management on long-term goals and revenue growth initiatives.
• Communicates sales performance results to sales and operations leadership.
• Ensures deadlines for digital campaign launch dates are met.
• Ensures Accurate and on-time billing of all digital campaigns.

Benefits

• 401(k)
• 100% company-funded pension plan
• health, dental, and vision plans
• life insurance
• paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
• performance-based and peer-based recognition
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level