Mid-Market Advertising Sales Account Manager

Accenture•New York, NY

22h•$28 - $75•Onsite

About The Position

Within Operations, we are expanding our Digital Inside Sales (DIS) organization to accelerate growth in the SaaS, AI and digital solutions space. Our innovative, data-driven sales model combines trusted technical expertise, cutting-edge technology, and AI-powered insights to help clients transform and scale efficiently. We’re looking for a commercially driven and customer-focused Advertising Sales Account Manager to manage a portfolio of existing customers. The Mid-Market Advertising Sales Account Manager is responsible for owning and growing a portfolio of advertisers through strategic account planning, consultative selling, disciplined pipeline management, and high-quality execution. This role combines hands-on client engagement with broader responsibility for revenue performance, account health, and delivery excellence. You will operate as a trusted advisor to advertisers, translating business objectives and performance data into clear growth strategies and practical recommendations. Success requires sound commercial judgement, confidence engaging senior stakeholders, strong ownership of complex work, and the ability to influence outcomes in a fast-paced, metrics-driven environment.

Requirements

Minimum 4 years of experience in Advertising Sales or Advertising Account Management

Nice To Haves

Demonstrated ownership of a client portfolio, revenue target, sales pipeline, or account-growth plan
Proven ability to lead consultative client conversations, influence decisions, and convert data into clear commercial recommendations
Experience managing complex client needs, competing priorities, and escalations with limited supervision
Strong written and verbal communication skills, including confidence presenting to senior client and internal stakeholders
Strong analytical and problem-solving capability, with the ability to identify trends, assess risk, and recommend action
High proficiency in CRM usage, pipeline management, forecasting, and accurate account documentation
Experience in digital advertising, media sales, SaaS, ad technology, or platform-based environments
Working knowledge of digital campaign performance, optimization levers, measurement, and advertising industry trends
Experience with Salesforce and sales engagement, reporting, or business intelligence tools
Demonstrated experience coaching peers, supporting onboarding, or contributing to team capability development
Experience operating in a matrixed environment and coordinating across sales, product, operations, and support teams
Commercially minded, customer-centric, and focused on measurable outcomes
Confident operating with autonomy, ambiguity, and accountability
Resilient and composed when managing challenging conversations or performance pressure
Strategic and data-led, with the ability to move between detailed execution and broader account priorities
Proactive in identifying risks, opportunities, and improvements rather than waiting for direction
Collaborative and credible, with the judgement to influence across teams and stakeholder levels
Committed to continuous learning across products, tools, sales methods, and the digital advertising landscape

Responsibilities

Own a portfolio of advertisers and serve as the primary commercial and strategic point of contact throughout the account lifecycle
Develop account plans that identify growth opportunities, risks, client objectives, and clear actions to improve revenue, retention, and advertiser value
Build trusted relationships with client decision-makers and confidently lead consultative conversations, performance reviews, and recommendations
Drive proactive outreach through calls, email, and scheduled follow-ups, balancing activity expectations with the quality and complexity of each opportunity
Diagnose advertiser needs and recommend tailored advertising products, campaign strategies, and optimization actions aligned with business goals
Lead complex or sensitive account discussions, resolve issues, and coordinate the appropriate internal support to protect the client relationship
Identify expansion, cross-sell, and retention opportunities using performance trends, market context, and commercial insight
Partner with sales, product, operations, and support teams to deliver a consistent end-to-end advertiser experience
Maintain a structured, accurate, and strategically prioritized pipeline within Salesforce or an equivalent CRM
Own revenue pacing and forecast quality for assigned accounts, identifying gaps early and developing recovery or acceleration plans
Apply sound judgement to prioritize opportunities, client needs, and daily activities against commercial impact
Meet agreed activity, conversion, revenue, retention, and service-level expectations while maintaining a high standard of customer engagement
Ensure clear documentation of client objectives, decision criteria, commercial opportunities, risks, commitments, and next steps
Use account and pipeline data to provide concise updates, surface trends, and recommend actions to leadership
Independently manage competing priorities and escalate material risks with clear context and proposed solutions
Set a strong standard for customer interactions across calls, meetings, and written communication
Ensure all work complies with agreed processes, turnaround times, quality controls, and data and privacy requirements
Translate recurring client feedback and performance trends into actionable recommendations for leadership and partner teams
Identify operational inefficiencies, shape practical improvements, and support implementation of more scalable ways of working
Provide day-to-day guidance, peer support, and knowledge sharing to less experienced team members without direct people-management responsibility
Support onboarding, calibration, and best-practice sharing across the team as required
Represent Accenture professionally and act as a credible, customer-centric advocate in all internal and external interactions