Account Manager - Mid Market
About The Position
Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect. We are looking for an experienced Account Manager to join the Rightworks Team. This team is specifically geared toward nurturing and growing relationships within our base of existing customers. Account Managers use a consultative approach, making sure clients understand all things related to Rightworks and advising on how they can receive more value by using additional services alongside their existing subscriptions. Reporting to the Sales Manager, a successful Account Manager sets appointments, fosters relationships, closes deals, and manages their own pipeline. This is a remote position, with hybrid options for candidates near a Rightworks office.
Requirements
- 3-5 years of SaaS sales experience
- Experience building pipeline through outbound prospecting
- Demonstrated track record of meeting or exceeding sales quota
- Excellent interpersonal and team collaboration skills
- Excellent presentation skills
- Strong analytical and organizational skills
- Numerical aptitude and a problem-solving mindset
Nice To Haves
- 3-5 years of experience selling technology to accounting firms
- experience with prospecting and sales productivity tools (Groove, Clari, Salesforce)
- Bachelor's degree preferred, or equivalent practical experience
Responsibilities
- Establish ongoing relationships with a customer base coming from multiple channels, and lead high-level consultative calls outlining the many ways a firm can leverage its relationship with Rightworks
- Engage our customer audience and introduce Rightworks as the one-stop technology solution, with offerings ranging from QuickBooks hosting to fully outsourced IT
- Manage regular forecasting and pipeline reporting
- Manage assigned accounts, field customer inquiries, and route items as needed
- Conduct heavy outbound calling and emailing to set up regular appointments
- Meet or exceed all quota targets - monthly, quarterly, and annually
- Collaborate closely with Product & Marketing, as well as channel teams
- Suggest and implement improvements to the sales process
- Maintain a current, working knowledge of the accounting industry - trends, competitors, and software
- Travel as needed for association and industry events and customer visits
Benefits
- company-paid short and long-term disability insurance
- life insurance
- generous 401K match
- highly affordable medical, dental, vision coverage
- flexible PTO
- numerous paid holidays
- paid volunteer time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
