Advancement Services Coordinator

Warner Pacific UniversityPortland, OR
Onsite

About The Position

The Advancement Services Coordinator is an entry-level role designed to support core database operations, donor stewardship, alumni engagement, and advancement operations. The ideal candidate will manage daily gift processing, support alumni outreach initiatives, and handle essential administrative duties. This position requires an agile self-starter who thrives in a collaborative environment and can seamlessly manage overlapping project timelines.

Requirements

  • Comfort working inside CRM databases (Salesforce and Colleague) and the Microsoft Office Suite (Word, intermediate Excel).
  • High level of accuracy in data entry and financial record-keeping.
  • Strong written and verbal communication skills; ability to interact professionally with donors, alumni, university leadership, and external vendors.
  • Ability to multi-task, prioritize shifting workloads, and remain organized in a busy environment.
  • Bachelor’s degree or equivalent combination of education and professional experience.
  • 1–2 years of professional experience in office management, administrative, or fundraising support.
  • Flexibility to work occasional early mornings, evenings, and weekends to support major events or high-volume giving periods.

Nice To Haves

  • Direct experience handling gift processing or database entries in a non-profit or higher education development setting.
  • Experience using donation software platforms.

Responsibilities

  • Generate standard queries, constituent mailing lists, campaign dashboards, and analytical reports to support annual giving campaigns and donor segmentation.
  • Oversee daily gift processing activities, including entering pledges, recurring gifts, event contributions, grants, matching gifts, and stock transfers into the university CRM (Salesforce and Colleague).
  • Generate, proofread, and distribute timely donor acknowledgment letters, tax receipts, and annual giving statements.
  • Update donor and alumni records with demographic changes, communication preferences, and relationship mapping based on returned mail and staff updates.
  • Coordinate with the Finance/Accounting team for monthly reconciliation of gift revenue, matching batch entries against bank deposits and lockbox statements.
  • Assist the Director with executing alumni engagement strategies, preparing regional or affinity-based outreach, and handling inquiries from the alumni network.
  • Set up and maintain online event ticketing, giving forms, and peer-to-peer fundraising platforms.
  • Manage office supplies and merchandise inventory, track department timelines, maintain procedural documentation, and answer general advancement phone lines or emails.
  • Assist in training and reviewing the work of student workers or department interns as needed.
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