Advancement Services Assistant

Bentley University•Waltham, MA

1d•Hybrid

About The Position

The Advancement Services Assistant is a key member of the Advancement Services team, providing administrative, gift-processing, records-management, and operational support to ensure accurate and efficient management of Advancement activities. Core responsibilities include daily mail and gift/check processing, constituent record maintenance and data integrity, office management, and support for Advancement Services projects and activities. The role suits a detail-oriented, organized, service-focused person who can manage multiple priorities and confidential information in a fast-paced environment. The position works in a typical office environment with regular computer and desk work. It follows a hybrid schedule, with a minimum of three days per week in the office, and requires the ability to move throughout campus for work-related meetings, activities, and events.

Requirements

1–2 years of administrative, office, data-entry, or customer-service experience in a fast-paced professional environment.
High school diploma or equivalent.
Strong attention to detail and organizational skills.
Ability to prioritize and manage multiple tasks simultaneously.
Ability to handle confidential donor, constituent, and financial information with discretion and professionalism.
Strong written and verbal communication and customer-service skills.
Proficiency with Microsoft Office.
Ability to move throughout campus for work-related meetings, activities, and events.

Nice To Haves

Bachelor’s degree.
Prior experience in higher education and/or Advancement.
Experience with Slate, Workday, or other database/CRM systems.

Responsibilities

Manage daily mail intake, gift and check processing, deposits, and related documentation.
Update and maintain constituent records in Slate, including merging duplicate records and updating biographical, contact, employment, relationship, and other record information.
Notify gift officers of significant changes to their prospects.
Assist with data integrity, database cleanup, and related projects.
Provide general administrative and operational support to the Advancement Services team, including office management and responding to routine requests.
Assist with special projects, which may include routine administrative or data support for Prospect Research and other Advancement functions.
Handle confidential donor, constituent, and financial information in accordance with established policies and procedures.