Advancement Operations Coordinator

GrowNYC•New York, NY

1d•Hybrid

About The Position

GrowNYC is seeking an Advancement Operations Coordinator to provide administrative support for fundraising efforts. This role is crucial for maintaining a strong base of support from funders across various revenue streams. The coordinator will be responsible for data integrity, timely gift processing, reporting, and vendor relations, playing a key part in achieving the Advancement team's goals.

Requirements

3-5 years relevant experience in development operations.
Computer-savvy and comfortable using data, analytics, and financial reporting to help inform decisions.
Experience with database management; Raiser’s Edge experience preferred.
Highly organized, superior attention to detail and follow-through.
Demonstrate initiative, critical thinking, and the ability to anticipate challenges.
Ability to handle confidential information with discretion.
Consistently uphold an exemplary standard of professional conduct and personal presentation, ensuring that every interaction reflects the values and integrity of the organization.
Proficiency in Google Workspace applications.
Excellent interpersonal and communication skills, both written and verbal.
Capacity to take initiative, be proactive, prioritize duties, and work independently while functioning as a member of a team.
Creative, energetic thinker, willing to jump in as a team member on diverse efforts.

Nice To Haves

Dedication to GrowNYC’s mission.
Interest in non-profit development work.
Bachelor’s degree in relative field.

Responsibilities

Manage GrowNYC’s Raiser's Edge (RE) database, ensuring excellent donor data integrity and systems; train and update Advancement Team in RE functionality and best practices.
Process gift acknowledgement letters promptly and with attention to detail.
Create and execute lists and fundraising reports in support of direct marketing campaigns, donor mailings, fundraising data analysis, and special projects.
Develop new reports that aid development efforts in using data to inform its fundraising operations.
Maintain segmented donor communication lists based on data from our CRM and email marketing platform.
Ensure financial data integrity and reconcile differences between Accounting and Fundraising databases regularly for tracking receivables and wire transfers.
Conduct quarterly wealth screenings of donors using Research Point software.
Seek out and implement ways to improve efficiency in departmental practices.
Process vendor invoices for approval in Netsuite.
Accurately record donor pledges in RE, and following up on pledge payments as necessary.
Manage GrowNYC’s annual applications to charity assessment organizations like Charity Navigator, Better Business Bureau, and Candid.
Complete tasks related to fiscal year budget creation.
Assist with corporate volunteer administrative duties such as invoicing and managing giving portals.
Work with Advancement & Finance leadership to support the development and documentation of operational policies and procedures.
Assist with Friends of GrowNYC member inquiries such as changing payment method, canceling donation and ship gifts and handwritten notes to members.
Manage donor renewal letter process and follow up, in collaboration with Individual Giving Lead.
Support Individual Giving Lead with personal donor acknowledgement and cultivation for donors through handwritten notes, emails, and phone calls.
Facilitate personal donor thank yous from CEO and Executive Director.
Create and edit donor newsletters.
Support and participate in fundraising events throughout the year through tasks including but not limited to: Pulling and executing invite lists, Assisting with event and sponsorship proposals, Creating media and event collateral, Securing and managing vendor relationships, Other event logistics as needed.