Advancement Operations Coordinator

GrowNYC•New York, NY

2d•$65,000 - $75,000•Hybrid

About The Position

GrowNYC is a 56-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. The Advancement Operations Coordinator is a critical member of GrowNYC’s Advancement team who provides administrative support that drives the day-to-day functions of fundraising efforts. The Advancement Operations Coordinator will work with the Advancement team to maintain a solid and growing base of support from funders across multiple revenue streams and is responsible for maintaining a high quality of data integrity, timely gift processing, reporting, and vendor relations. This role will play a critical part in advancing the key goals and objectives of the Advancement team.

Requirements

3-5 years relevant experience in development operations
Computer-savvy and comfortable using data, analytics, and financial reporting to help inform decisions
Experience with database management; Raiser’s Edge experience preferred
Highly organized, superior attention to detail and follow-through
Demonstrate initiative, critical thinking, and the ability to anticipate challenges
Ability to handle confidential information with discretion
Consistently uphold an exemplary standard of professional conduct and personal presentation, ensuring that every interaction reflects the values and integrity of the organization.
Proficiency in Google Workspace applications
Excellent interpersonal and communication skills, both written and verbal
Capacity to take initiative, be proactive, prioritize duties, and work independently while functioning as a member of a team
Creative, energetic thinker, willing to jump in as a team member on diverse efforts

Nice To Haves

Dedication to GrowNYC’s mission
Interest in non-profit development work
Bachelor’s degree in relative field

Responsibilities

Manage GrowNYC’s Raiser's Edge (RE) database, ensuring excellent donor data integrity and systems; train and update Advancement Team in RE functionality and best practices
Process gift acknowledgement letters promptly and with attention to detail
Create and execute lists and fundraising reports in support of direct marketing campaigns, donor mailings, fundraising data analysis, and special projects as necessary
Develop new reports that aid development efforts in using data to inform its fundraising operations
Maintain segmented donor communication lists based on data from our CRM and email marketing platform
Ensure financial data integrity and reconcile differences between Accounting and Fundraising databases and regularly for tracking receivables and wire transfers.
Conduct quarterly wealth screenings of donors using Research Point software
Seek out and implement ways to improve efficiency in departmental practices
Process vendor invoices for approval in Netsuite
Accurately record donor pledges in RE, and following up on pledge payments as necessary
Manage GrowNYC’s annual applications to charity assessment organizations like Charity Navigator, Better Business Bureau, and Candid
Complete tasks related to fiscal year budget creation
Assist with corporate volunteer administrative duties such as invoicing and managing giving portals
Work with Advancement & Finance leadership to support the development and documentation of operational policies and procedures
Assist with Friends of GrowNYC member inquiries such as changing payment method, canceling donation and ship gifts and handwritten notes to members
Manage donor renewal letter process and follow up, in collaboration with Individual Giving Lead
Support Individual Giving Lead with personal donor acknowledgement and cultivation for donors through handwritten notes, emails, and phone calls
Facilitate personal donor thank yous from CEO and Executive Director
Create and edit donor newsletters
Support and participate in fundraising events throughout the year through tasks including but not limited to: Pulling and executing invite lists, Assisting with event and sponsorship proposals, Creating media and event collateral, Securing and managing vendor relationships, Other event logistics as needed