Advancement Information Specialist

Vanderbilt University•Nashville, TN

4d•Hybrid

About The Position

The Advancement Information Specialist (AIS) will be responsible for the development and design of timely, easily readable, detailed, and analytic summary reports to stakeholders and various positions within DAR. In addition, the AIS will interpret users’ business needs then translate and assemble the reports to management or users of Salesforce. The Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University’s teaching and research programs.

Requirements

Bachelor’s degree, or the equivalent, is necessary
2 years of relevant data analyst experience, or the equivalent, is preferred
Strong SQL experience
Data Visualization experience, Tableau preferred
Superior verbal and written communication skills are necessary
Ability to exercise good judgment in the handling of confidential information
Ability to use current computer technology, such as Windows, Excel, Word, Teams, Snowflake SQL, and Salesforce
The ideal candidate will be a highly motivated, professional team player with courteous interpersonal skills and an excellent customer service attitude
Candidate must also have the capacity to perform in an intellectually rigorous and complex academic environment
The ability to apply sound judgment in all situations is required, as are excellent organizational skills with a meticulous attention to detail
Ability to work independently, take initiative, manage multiple projects simultaneously, meet deadlines, and adapt to changing priorities are essential

Responsibilities

Utilize Snowflake SQL, Tableau, and Salesforce in designing and executing data to provide solutions for reporting requirements for DAR.
Meet and collaborate with DAR staff to interpret business needs and offer any additional analysis to attain the users end goals.
Provide ad-hoc reports and data analysis routinely and meet required deadlines.
Ensure a high quality of accuracy in data reported.
Provide technical support to users and team members of Salesforce reporting.
Look beyond symptoms to uncover underlying causes of problems and identify ways to resolve them.
Demonstrate a sense of ownership, focusing on and driving critical issues to closure.
Demonstrate strong understanding of the Salesforce data to identify and elevate opportunities.
Handle sensitive donor, parent, friend, and student information in the strictest confidence, according to departmental and institutional policies.
Work cooperatively with Development and Alumni Relations colleagues.
Maintain strong and effective relationships with Vanderbilt faculty and staff external to DAR.
Perform other duties and responsibilities as assigned.