Advanced Therapies Clinical Coordinator

Shields Advanced Therapies•New York, NY

5d•$125,000 - $160,000

About The Position

Shields Advanced Therapies, launched in 2025, partners with health systems to accelerate the adoption of advanced therapies and ensure patient access to life-changing breakthroughs. The company is led by a seasoned leadership team and is committed to culture, hospital partnership, and delivering better patient care at the lowest possible cost. Shields Advanced Therapies is currently working with 8 of the Top 20 Academic Medical Centers in the United States and leverages Shields' 40+ year track record of partnering with over 1,000 hospitals across 43 states. The Advanced Therapies Clinical Coordinator provides comprehensive coordination of all services and systems to ensure an organized and efficient multi-disciplinary team approach for patients receiving advanced therapies. This role will contribute to the development and evolution of advanced therapies, enhancing effectiveness, productivity, and quality. The position acts as a central point for managing patients undergoing advanced therapies across various care settings and illness trajectories, aiming for optimal clinical outcomes, patient satisfaction, and provider satisfaction. The role reports to the Director of Clinical Operations.

Requirements

5+ years of experience in oncology, cell and gene therapy, and/or bone marrow transplant nursing or nurse coordination services.
RN license in NY is preferred.
Bachelor's degree required.

Responsibilities

Coordinate the entry and integration of prospective patients into and through the process, ensuring timely evaluations and collaboration among disciplines.
Execute bespoke pathways tailored to each product covered by the advanced therapy program across service lines and therapeutic programs.
Develop timelines for therapy based on patient status, product availability, and program schedule.
Ensure evaluations, including testing, are completed in accordance with program SOPs and within the appropriate timeframe.
Coordinate with manufacturers to secure manufacturing slots and facilitate financial assistance.
Coordinate with insurers, pharmacy vendors, and/or pharmacies to ensure mobilization medications are available within the desired timeframe.
Communicate with patients and caregivers throughout the care journey, including appointments, testing, procedures, consents, and documentation.
Collaborate with inpatient and outpatient medical care teams and other services (apheresis, radiology, radiation therapy, cell therapy laboratory, OR, etc.) to coordinate and schedule mobilization, collection, admission, and infusion.
Coordinate with relevant stakeholders regarding any overlap with research (expanded access protocol, off-label use, etc.).
Assess patient/family physiologic, psychosocial, and financial needs, making recommendations to social work, financial planning, etc.
Coordinate transportation, housing, meals, and other patient support programs.
Educate patients and families to aid understanding of the disease, processes, and procedures related to mobilization, collection, and infusion of cellular therapy products.
Collaborate with program's Financial Coordinators and hospital finance to ensure all required approvals are obtained for procedures.
Coordinate all aspects of patient care, from enrollment to transition of care, and through 15-year follow-up, including facilitating data collection requirements.
Transition patient cases to the appropriate team.
Ensure all patients being evaluated receive care in an organized, consistent, efficient, and high-quality manner.
Participate in the development of systems and tools for management of the function.
Develop and operationalize workflows for internal and external patient identification, enrollment, care coordination, and support across all products, disease programs, and sites of care.
Establish data collection/tracking standards and the development of a data repository and tracking tool.
Participate in the development and implementation of clinical programs and procedures, and the program's performance improvement and quality programs.
Ensure any data handled throughout the patient journey is tracked accurately, organized, and consistently, and made available to quality and/or data management personnel.
Serve as a clinical and educational consultant to nursing staff, medical staff, management, other healthcare team members, and external vendors regarding the management of advanced therapy patients.
Participate in the growth of the program and business unit, including participating in/traveling to the implementation/integration of programs at other health systems.