The Advanced Technician performs vehicle repair and maintenance according to repair orders and dealership and factory standards. The role diagnoses vehicle malfunctions, completes authorized repairs, conducts multi-point inspections, and documents work performed. The technician works with Customers, Service Advisors, Parts Associates, other Technicians, Sales Associates, and Managers to support production, customer communication, vehicle safety and reliability, and customer loyalty. The position also involves maintaining normal technician tools, keeping up with factory technical bulletins, and participating in factory-sponsored training as appropriate. Performance is measured by targeted production and Customer Satisfaction Index.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED