Advanced Technician

AutoNation • Rockville, MD

7d

About The Position

The Advanced Technician performs vehicle repair and maintenance in accordance with dealer and factory standards. The role builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a caregiver for vehicle safety and reliability. The technician works with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers. Performance is measured by targeted production and Customer Satisfaction Index results. AutoNation offers factory training, OEM certification support, and potential career paths in technical, service, sales, management, regional, and executive roles.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, which varies based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and Customer communication.
• Diagnose vehicle malfunctions and perform repairs when authorized by the Customer.
• Conduct multi-point inspections and recommend work to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician tools that are not inventoried as Service department special tools.
• Keep current with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Paid training and OEM certification support.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED