Advanced Security Technician

Mobile Communications America•Troy, MI

11d

About The Position

MCA is seeking an experienced Advanced Security Technician in Troy, Michigan, to support its Security Division. The role installs, services, diagnoses, and troubleshoots enterprise physical security systems and other low-voltage systems. The technician works with project teams, trades, and subcontractors to deliver quality installations, may lead smaller projects, and trains or mentors team members. The position involves travel as needed to support company and customer needs. The work environment includes indoor and outdoor conditions with varying temperatures and humidity. The role may require on-call support for critical systems maintenance. The usual schedule is first shift, Monday through Friday, with occasional second- or third-shift work and weekends depending on project schedules.

Requirements

At least 2 years of experience installing and servicing enterprise-level physical security systems and platforms, such as access control, CCTV, and intrusion or burglar systems.
Proficiency in installing devices and headend equipment, cabling, and connecting systems to a network.
Basic understanding of networking and programming.
Ability to oversee and train others on device installation.
Demonstrated ability to use test equipment to verify installations.
Ability to troubleshoot basic issues across various enterprise-level systems.
Ability to obtain appropriate licensure.
Strong written and oral communication skills.

Responsibilities

Install and service physical security systems and platforms, including CCTV, access control, intrusion detection, communications, and other low-voltage systems.
Diagnose and troubleshoot system issues.
Train and mentor other team members.
Work as part of project and installation teams to deliver quality results to customers.
Maintain awareness of new and emerging technologies and their potential applications for client engagements.
Work with trades and subcontractors assigned to projects.
Serve as lead technician on smaller projects and installations.
Travel as necessary to support company and customer needs.