Advanced Technician

AutoNation • Wesley Chapel, NC

5d • Hybrid

About The Position

The Flex Automotive Technician is a hybrid role supporting both in-shop repair operations and mobile service delivery. The technician performs safe, reliable, and timely repairs in the service center and at customer locations while representing AutoNation’s commitment to quality service and customer satisfaction.

The role includes diagnosing vehicles, completing repairs and maintenance, conducting multi-point inspections, estimating and documenting work, and communicating with customers and service teams. For mobile service, the technician travels in a company-provided van, maintains the vehicle and its tools, assesses work at customer locations, and determines whether repairs can be completed on-site or should be referred to a partner facility. The position also requires collaboration with shop, dispatch, and support teams; compliance with safety and DOT/FMCSA requirements; and completion of manufacturer training.

Requirements

• High school diploma or equivalent.
• At least 2 years of recent professional automotive repair experience.
• Strong diagnostic and mechanical repair skills.
• Valid in-state driver’s license and a clean driving record.
• Ability to lift up to 50 pounds and remain in a stationary position for extended periods.
• Strong attention to detail, organization, and customer service mindset.
• English proficiency.
• Meet all DOT/FMCSA requirements, including passing a physical and medical certification.

Nice To Haves

• ASE certifications and/or technical school education.
• Spanish proficiency.

Responsibilities

• Perform vehicle repairs and maintenance efficiently and accurately according to repair orders, dealership standards, and manufacturer standards.
• Diagnose and assess vehicles in shop and field settings to determine appropriate repair solutions.
• Complete multi-point inspections and recommend repairs to ensure vehicle safety and reliability.
• Provide labor and time estimates for additional repairs and document all work performed.
• Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools.
• Keep the mobile service van clean, organized, stocked, and ready for scheduled and unscheduled jobs.
• Assess job scope on-site and determine whether work can be completed there or should be sublet to a partner facility.
• Communicate job status, diagnostics, and service timelines clearly with customers, service advisors, and parts departments.
• Deliver exceptional customer service in mobile and in-shop settings and ensure vehicles are safe and repairs meet high standards.
• Collaborate with shop technicians, dispatch, and service support teams to maintain efficient workflows.
• Follow safety protocols and DOT/FMCSA regulations during mobile operations.
• Maintain knowledge of technical bulletins and factory updates, and complete manufacturer training as required.
• Perform other duties and tasks as assigned by the Service Operations and Parts Manager.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED