Advanced Program Specialist - Ottava

Johnson & Johnson Innovative Medicine•Santa Clara, CA

10d•$111,000 - $178,250•Remote

About The Position

This role is designed for a highly experienced, field-based individual contributor who can execute complex program development efforts while partnering closely with the Advanced Program Specialist Team Manager, Clinical Sales, Capital Sales, Field Service Engineering, Professional Education, and hospital stakeholders. The ideal candidate brings strong clinical, commercial, or program-development capability and the ability to lead through influence, structure, accountability, and execution. The Advanced Program Specialist is responsible for supporting the creation, launch, and scaling of robotic surgery programs across targeted health systems, including new program development, expansion of existing programs, and competitive conversions. This role directly supports program execution in the field and helps translate launch strategy into consistent account-level action. This role operates as a hands-on program builder, requiring the Advanced Program Specialist to stay highly engaged in the field—personally contributing to market and program development, reinforcing priorities, tracking execution, and helping drive consistent adoption across accounts. The Advanced Program Specialist supports the full lifecycle of program development, encompassing the clinical, operational, and commercial elements required to successfully establish and scale programs. This includes, but is not limited to, coordinating training and onboarding, supporting operational readiness, enabling clinical and stakeholder adoption, and aligning resources to achieve program success. Given the complexity of program development, this role is expected to anticipate needs, adapt quickly, and execute against the requirements necessary to launch, stabilize, and grow each program. The Advanced Program Specialist leads day-to-day program development activities in close partnership with the Advanced Program Specialist Team Manager, Clinical Sales, and Capital Sales, with a focus on program readiness, launch, early performance, and account-level execution. As programs mature, this role supports a structured transition of day-to-day clinical execution to Clinical Sales and re-engages as needed to support the program, account, or health system. Success is defined by sustainable program activation, early adoption and utilization, and the establishment of a scalable foundation that enables long-term expansion within accounts and across health systems. Following initial launch, the Advanced Program Specialist will continue to support program growth as needed—driving expanded procedural adoption, supporting key opinion leader development, and identifying opportunities to scale across sites and systems—in alignment with broader clinical and commercial leadership priorities.

Requirements

A minimum of a bachelor’s degree
Relevant healthcare or medtech experience required; experience in complex capital, surgical, robotics, clinical sales, or program-development environments preferred
Demonstrated ability to execute independently in the field and support a high workload across multiple programs, accounts, and stakeholders
Ability to lead through influence, align stakeholders, and drive execution without direct authority
Demonstrated ability to learn and communicate technical product knowledge as well as clinical knowledge of disease states to physicians and economic buyers is a must
The ability to travel extensively up to 75%, including overnight travel within the assigned territory, is a must for the role
Required to work in a hospital or ASC setting, attend live patient cases as required as part of the job, and wear necessary protective gear, including lead aprons, masks, and other required personal protective equipment
Self-starter who performs well with autonomy and can think critically in high-pressure environments
Works well within a team and frequently shares launch strategies, key learnings, risks, and best practices with sales management and peers
Receptive to constructive feedback and able to collaborate effectively within a matrix team environment
Proven ability to articulate customer needs and field feedback to the broader organization as needed
Must be highly organized with the ability to manage multiple projects and tasks simultaneously and effectively prioritize competing needs
Ability to communicate at a high level and high frequency with the APS Team Manager, sales management, cross-functional partners, and the broader organization
Ability to work in a regulated environment in compliance with ISO 13485 and 21 CFR 820

Nice To Haves

Customer Centricity
Customer Relationship Management (CRM)
Data Analysis
Detail-Oriented
Goal Attainment
Hospital Operations
Innovation
Medicines and Device Development and Regulation
Process Oriented
Sales
Sales Projections
Sustainable Procurement
Vendor Selection

Responsibilities

Execute account-level program development plans in partnership with the Advanced Program Specialist Team Manager, Clinical Sales, Capital Sales, and cross-functional partners
Engage key stakeholders to help define program goals, success metrics, launch milestones, and adoption strategies
Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration
Coordinate and support clinical and operational readiness activities required to support safe and effective program implementation
Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption
Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at early cases to provide real-time guidance, coordination, and problem-solving
Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams
Track launch progress, risks, issues, and next steps; communicate updates clearly to the APS Team Manager and cross-functional stakeholders
Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success
Capture and share best practices, field learnings, and repeatable workflows to support scalable program development and deployment across hospitals and health systems
Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy
Support identification, development, and coordination of proctor networks to enable training and adoption at scale
Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed
Ensure compliance with all regulatory, quality, and organizational requirements across program activities
Support continuous improvement by measuring and evaluating training effectiveness, launch execution, and overall program performance

Benefits

MBO program
J&J Fleet program (company car or car allowance)
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year (or 48/56 hours in CO/WA)
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
10 days Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program