Advanced Pharmacy Technician, Registry

UChicago Medicine•Chicago, IL

1d•Onsite

About The Position

Join UChicago Medicine as an Advanced Pharmacy Technician, Registry in the Discharge Medication Program within the Pharmacy Department. In this role, you will be responsible for various tasks related to dispensing and delivery of medications for patients discharging home from the hospital. You will gain exposure to inpatient care, outpatient pharmacy, and transitions of care. The Advanced Pharmacy Technician, Registry plays a key role on our Meds2Beds team in order to provide optimal patient care at the time of discharge. UChicago Medicine is dedicated to providing patients with the personal service necessary to ensure that they achieve the most benefit from their medication therapy.

Requirements

High School diploma or equivalent (GED) required
Current (or eligible for) Illinois Pharmacy Technician Licensure
Certified Pharmacy Technician License (National Certification)
3 to 5 years of pharmacy technician experience in a retail or hospital pharmacy (exceptional aptitude or knowledge may be considered in lieu of experience)
Knowledge of and ability to use computers and a variety of computer programs including word processing, database management, and spreadsheets
Strong verbal and written communication skills
Ability to effectively manage conflicts and resolve problems
Effective interpersonal skills, including the ability to positively influence collaborative alliances, promote teamwork, and ensure a high degree of internal and external customer satisfaction
Ability to function effectively in a fast-paced and changing environment with multiple priorities

Nice To Haves

Bachelor’s or other advanced degree

Responsibilities

Fill prescriptions in the outpatient pharmacy
Dispense medications in the outpatient pharmacy
Transport medications from the outpatient pharmacy to patient bedside, nursing unit, or discharge lounge depending on patient status and inpatient location
Coordinate with patients, nursing, patient transportation, public safety, and other team members in the Discharge Lounge
Facilitate patient enrollment into the program
Coordinate payment for copays or medications not covered by insurance
Provide exemplary customer service to all patients
Respond to general phone calls from providers and nurses regarding enrolled patients
Communicate with patients, nurses, physicians, pharmacists, social workers, case managers, etc. to coordinate discharge medications for patients
Document appropriately in patient charts within the electronic medical record
Assist with medication inventory/stocking in the outpatient pharmacy
Assists in training new employees on the team
Perform other duties as requested by management
Conduct patient prescription insurance investigation and insurance input into outpatient pharmacy system
Process and adjudicate medication claims through insurance