Advanced Install Technician

ADT • Tucson, AZ

5d

About The Position

The Residential Installer installs, tests, repairs, and services electrical and electro-mechanical equipment at customer premises and signal-receiving centers. The role includes related field and shop duties, delivering supplies, and maintaining required records. Installers work with customers and coworkers in a dynamic, collaborative environment and provide solutions by visiting customers at their homes or businesses.

Requirements

• Two years of installation experience preferred.
• Customer-focused and customer-driven mindset.
• Technical aptitude.
• Strong verbal communication skills.
• Ability to thrive amid uncertainty.
• Valid driver's license.
• High school degree or equivalent.

Nice To Haves

• Electronic trade school training.

Responsibilities

• Install, dismantle, and reconstruct equipment as required by the customer or ADT order.
• Make connections and required adjustments, and test all system components to establish service with the signal-receiving center.
• Evaluate job information, delivered materials, the layout of the customer's premises, and practical routes for cable, conduit, or wiring.
• Promptly report defective materials or equipment and inaccuracies or omissions in job information that could result in inadequate customer protection.
• Follow safety practices to prevent injury and property damage.
• Safeguard unused materials, ladders, and tools at job sites or office locations.
• Clean up installation debris, patch drill holes, and return unused materials.
• Perform other duties as required.
• Maintain a quality score of 93% or above.
• Perform upsells of $850 or above per month.
• Visit customers at their homes or businesses to provide solutions.

Benefits

• Competitive hourly pay with bonuses and commission opportunities.
• Company vehicle provided.
• Full benefits beginning on the first day of the month after 31 days of employment.
• Medical, dental, and vision insurance.
• 401(k) with employer matching.
• Paid vacation time.
• Tuition reimbursement.
• Employee referral bonuses.
• Coaching, development, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED