Advanced Inside Sales Representative - Business Development Representative

Wolters Kluwer

20h • Remote

About The Position

As an Advanced Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes. Wolters Kluwer is a dynamic global technology company that makes a difference every day. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Requirements

• Strategic Customer Service Orientation: Handle intricate and strategic customer needs.
• Strategic Sales Techniques: Develop and execute specialized sales strategies.
• Professional Communication Skills: High-level, nuanced communication.
• Expert CRM Use: Advanced proficiency with CRM tools.
• Exceptional Organization: Outstanding task and time management.
• Refined Attention to Detail: Unmatched accuracy and precision.
• Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data.
• Extensive Product Knowledge: Thorough understanding of all products/services.

Responsibilities

• Handle the most complex inbound and outbound sales inquiries.
• Process and manage high-impact customer orders.
• Maintain and update detailed and accurate customer records.
• Qualify and prioritize sales leads with strategic potential.
• Record, analyze, and report on detailed sales activities and trends.
• Develop and present comprehensive sales quotes and proposals.
• Resolve highly complex customer issues with products and services.
• Collaborate with multiple departments for large-scale orders.
• Implement strategic sales initiatives and projects.
• Mentor and guide junior associates and peers.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed