Advanced Inside Sales Representative Floater Hybrid

Wolters Kluwer•Coppell, TX

7d•Hybrid

About The Position

This is a hybrid position requiring working from our Coppell, TX office on a weekly basis. The digital future has arrived and the tax and accounting professions are changing rapidly. Professionals today have different needs, expectations and capabilities. In addition to accuracy, they need greater mobility, simplicity and speed. These needs place a premium on access to active agile systems and integrated workflow solutions -- in short "Best in Process" solutions. This is precisely the value that Wolters Kluwer, Tax & Accounting US delivers to Accounting professionals. As an Advanced Inside Sales Representative, Floater for Wolters Kluwer Tax & Accounting US, you will have primary responsibility for driving profitable sales growth and providing temporary coverage in assigned accounting firms within multiple territories that meets or exceeds sales goals. You’ll bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes. You will report to the Associate Director, Inside Sales - Tax & Accounting, Small Firms.

Requirements

Bachelor's Degree from an accredited college/university OR if no degree; equivalent relevant sales experience
Relevant Wolters Kluwer TAA sales experience -- Professional Segment sales preferred
5+ years' B2B sales experience in a comparable role
Demonstrated experience with consultative sales approach, developing and qualifying prospect lists and making presentations to prospective clients to explain products and services and their relativity to client needs
Proficiency using online presentation tools (MS Teams, WebEx, ZoomInfo etc.)
Strategic Customer Service Orientation: Handle intricate and strategic customer needs
Strategic Sales Techniques: Develop and execute specialized sales strategies
Professional Communication Skills: High-level, nuanced communication
Expert CRM Use: Advanced proficiency with CRM tools
Exceptional Organization: Outstanding task and time management
Refined Attention to Detail: Unmatched accuracy and precision
Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data
Extensive Product Knowledge: Thorough understanding of all products/services

Responsibilities

Achieve/exceed assigned sales targets
Meet/exceed weekly activity metrics
Develop and maintain knowledge of complete portfolio of assigned products, and general knowledge of all TAA NA software offerings
Maintain general knowledge of competitive solutions
Promote value proposition of TAA NA
Implement strategic sales initiatives and projects
Handle the most complex inbound and outbound sales inquiries
Qualify and prioritize sales leads with strategic potential
Identify scope of opportunities within prospect (and customer) business structures
Engage Solutions Design to provide pre-sales support for demos and technical questions
Develop and present comprehensive sales quotes and proposals
Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales
Resolve highly complex customer issues with products and services and collaborate with multiple departments for large-scale orders
Build and foster ongoing relationships with prospects (and customers) to add value and advance sales
Implement and execute territory planning to optimize performance against quota
Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met
Document all activity in CRM application--Maintain accurate forecasting and record, analyze, and report on detailed sales activities and trends
Mentor and guide junior associates and peers
Other responsibilities as assigned by Manager