Advanced Inside Sales Representative - Business Development Representative
About The Position
The prospecting function for Wolters Kluwer CT Corporation has primary responsibility for assisting sales personnel in meeting or exceeding their sales goals. This permanent remote role allows candidates to be located anywhere in the U.S. The position involves providing customer sales qualification by fielding inbound telephone, web, and email activity, following up on outreach and campaign activities, cross-selling/upselling solutions to existing customers, and supporting the subscription renewal process. Key activities include vetting, qualifying, and prospecting new customers, staying informed about the CT product line, updating the sales CRM database, managing time effectively, representing Wolters Kluwer, and contributing to sales marketing campaign planning. The role also involves managing the prospector inbound web form queue, complying with lead-management service-level agreements, conducting account research, generating marketing qualified sales leads via outbound initiatives, and collaborating with sales managers to improve workflows and reporting. Overall, this position requires excellent communication skills and the ability to work effectively and efficiently.
Requirements
- Excellent communication skills (oral & written)
- Ability to work effectively and efficiently
Responsibilities
- Provide customer sales qualification by fielding inbound telephone, web and email activity coming from the CT websites and route the requests to the appropriate internal teams
- Outreach and campaign follow-up to new customers (“prospects”) and existing customers
- Cross-sell/upsell of new solutions to existing CT subscription customers as directed
- Supporting and assisting with CT subscription renewal motion
- Vetting, qualifying and prospecting new customers for sales
- Learning and staying informed on the complex and comprehensive CT suite product line
- Updating the sales CRM database (salesforce.com)
- Managing time and resources effectively
- Representing Wolters Kluwer within the industry and territory
- Contributing to sales marketing campaign planning and lead generation activities
- Manage and maintain the prospector inbound web form queue in Saleforce.com
- Comply with all lead-management-related service-level agreements
- Conduct customer/prospect account research (web, D&B, Top LF, Global top 2000) to identify and warm up new opportunities for the sales team
- Generate marketing qualified sales leads via outbound call and/or email initiatives
- Outbound lists include, but are not limited to marketing campaign follow-up, event registration, etc.
- Regularly check-in with sales managers to gather feedback, help create reports and improve the prospecting workflows
- List compiling, clean-up and preparation for prospecting team activities
- Scheduling customer meetings for sales
- Manage incoming communications to the prospector mailbox
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
