About The Position

ConvenientMD is seeking a dedicated Advanced Emergency Medical Technician (AEMT) to join its healthcare team and provide urgent care to patients across New England. The role works closely with providers and clinical staff to deliver high-quality patient care in a collaborative, fast-paced setting, while developing clinical skills and supporting professional growth. The AEMT engages with patients, explains prescribed medications and care plans, answers questions, and offers guidance on preventive care, lifestyle changes, and follow-up. The position supports clinical operations by triaging patients, taking vital signs and medical histories, assisting with minor procedures, and accurately maintaining electronic health records. In New Hampshire and Maine, the AEMT may administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations. The AEMT coordinates with the clinical team, communicates patient updates, collaborates on discharge plans, and may assist with discharge. The role also welcomes and supports training for new clinic team members. The schedule requires 12-hour shifts, with availability expectations depending on whether the position is full-time, part-time, or per diem. Flexibility for nights, weekends, and holidays is required. Travel may be required to other nearby clinic locations and for training shifts.

Requirements

  • High school diploma or GED.
  • State-licensed Advanced Emergency Medical Technician.
  • Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Compassionate, authentic, and patient-focused approach.
  • Strong written and verbal communication skills, including the ability to raise concerns and communicate directly with colleagues and patients.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Collaborative team orientation.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Ability to work 12-hour shifts on consecutive or non-consecutive days. Full-time schedule: three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month. Part-time schedule: two 12-hour shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem schedule: four 12-hour shifts per month, ideally one shift each week.
  • Flexibility to work nights, weekends, and holidays.
  • If needed, ability to work at a minimum of three other ConvenientMD locations within one hour's travel distance of the primary clinic.
  • Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.

Nice To Haves

  • National AEMT certification.
  • One to two years of experience as an AEMT.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
  • Address patient questions and concerns so they understand their health status and treatment options.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Take vital signs and medical histories and assist with minor medical procedures.
  • Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
  • Administer prescription medications in New Hampshire and Maine under the supervision and direction of licensed healthcare providers, following applicable state regulations and guidelines.
  • Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
  • Communicate patient information and updates to providers and other healthcare professionals.
  • Collaborate with providers on discharge plans and assist with discharge when needed.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Access to employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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