Advanced Emergency Medical Technician (AEMT) - Urgent Care

ConvenientMD•Portland, ME

About The Position

ConvenientMD is seeking an Advanced Emergency Medical Technician (AEMT) to support urgent care operations and provide patient care across New England. The AEMT works closely with providers and clinical staff in a collaborative, fast-paced setting, with opportunities to develop clinical skills and contribute to high-quality care. The role involves welcoming and assisting patients; explaining treatment plans, prescribed medications, dosage instructions, potential adverse reactions, preventive care, lifestyle guidance, and follow-up care; and addressing patient questions. AEMTs conduct preliminary evaluations to triage patients, take vital signs and medical histories, assist with minor procedures, and maintain accurate electronic health records in compliance with privacy regulations. In New Hampshire and Maine, AEMTs may administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state rules. AEMTs coordinate patient care with providers and other clinical team members, communicate patient updates, collaborate on discharge plans, and may assist with discharges. They also welcome and support the training of new clinic team members. The schedule requires 12-hour shifts and flexibility to work nights, weekends, and holidays. Full-time, part-time, and per-diem schedules are described. The role may require working at other ConvenientMD locations within one hour of the primary clinic and traveling for training shifts within a one-hour commute.

Requirements

High school diploma or GED.
State license as an Advanced Emergency Medical Technician.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
Compassionate, authentic, patient-focused approach.
Strong written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
Collaborative team orientation.
Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
Ability to work 12-hour shifts. Full-time requires three shifts per week, including at least four Saturday or Sunday shifts per month; part-time requires two shifts per week, including at least two Saturday or Sunday shifts per month; per diem requires four shifts per month, ideally one shift each week.
Flexibility to work nights, weekends, and holidays.
If needed, ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
Ability to travel for training shifts, potentially outside the primary clinic, within a one-hour commute.

Nice To Haves

National certification as an Advanced Emergency Medical Technician.
One to two years of experience as an AEMT.
One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

Engage with patients professionally, answer questions, and provide information and assistance about medical conditions, treatment plans, and medications.
Explain prescribed medications, including dosage instructions and potential adverse reactions.
Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
Conduct preliminary evaluations to triage patients and assess the urgency of their medical needs.
Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
Accurately document patient information in electronic health records while complying with privacy regulations.
In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
Work with the clinical team to coordinate patient care and communicate patient information and updates to providers and other healthcare professionals.
Collaborate with providers on discharge plans and, when needed, assist with patient discharge.
Welcome and support the training of new clinic team members.
Work required 12-hour shifts, including required weekend shifts for the applicable schedule, and maintain flexibility to work nights, weekends, and holidays.
When needed, work at other ConvenientMD locations within one hour of the primary clinic and travel for training shifts within a one-hour commute.

Benefits

Urgent care services at no cost to team members and their families.
Health insurance coverage.
Dental insurance coverage.
Vision insurance coverage.
Company-paid short-term disability.
Optional pet insurance.
401(k) match after one year of service.
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
Collaborative team environment that encourages professional growth.