Advanced Disability Claims Analyst

Ameriprise • Minneapolis, MN

11d • Hybrid

About The Position

As an Advanced Disability Claims Analyst, you will deliver fair, timely, and accurate disability and life insurance claim determinations. You will manage complex claims, contribute subject matter expertise and process improvements, and build relationships with clients, advisors, attorneys, regulators, and business partners. The role also offers opportunities to lead initiatives, mentor peers, and support operational excellence while protecting client interests and managing risk.

This position is part of Ameriprise Financial’s Insurance business. Employees work in the office at least four days per week, with flexibility to work from home one day per week. Applicants must have U.S. work authorization that does not now or in the future require visa sponsorship.

Requirements

• 5–7 years of long-term disability insurance claims experience, including complex claims analysis and adjudication.
• Strong knowledge of disability insurance contracts, policy provisions, insurance regulations, and claim handling practices.
• Bachelor’s degree or equivalent combination of education and relevant experience.
• Understanding of medical terminology, medical management practices, and financial claim assessment.
• Strong analytical, critical-thinking, investigative, and problem-solving skills.
• Excellent written, verbal, and presentation communication skills.
• Ability to collaborate across teams, influence stakeholders, and mentor peers.
• Valid U.S. work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

• Experience leading process optimization, continuous improvement, or project initiatives.

Responsibilities

• Adjudicate disability and accelerated benefit insurance claims; determine eligibility, benefits, duration, and payment amounts while serving as the primary claim contact.
• Request, evaluate, and interpret medical, financial, occupational, and investigative information to support claim decisions.
• Coordinate investigations, litigation management activities, and referrals to internal specialists and external vendors when appropriate.
• Conduct secondary reviews, support complex claim resolution, and provide coaching and guidance to team members.
• Manage stakeholder relationships through proactive communication with clients, advisors, attorneys, regulators, and business partners.
• Identify claim risks, ensure compliance with regulatory and legal requirements, and contribute to process improvement initiatives.

Benefits

• Vacation time
• Sick time
• 401(k)
• Health insurance
• Dental insurance
• Life insurance
• Variable pay may be available in the form of bonus, commissions, and/or long-term incentives, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior