Advanced Application Specialist - Digital Payments

Wintrust • Rosemont, IL

2d

About The Position

The Advanced Application Specialist is a mid-level role and subject matter contributor across debit card technology and other payment systems. The role is accountable for day-to-day system operations and supports change and configuration management, including testing and defect management for new product implementations, development releases, upgrades, patches, and other system maintenance. The specialist works with business resources and stakeholders, internal technology teams, vendors, and third-party consultants and implementers, and must understand application interdependencies with internal and external applications and infrastructure. The position also supports acquisition and conversion activities in its business domains and requires ongoing awareness of changing business and technology environments, trends, and strategy.

The role contributes to enterprise change management and software development lifecycle processes; maintains system and process documentation; participates in cross-functional requirements and implementation work; develops complex reports and data integration or migration templates; uses lightweight scripting and file-formatting utilities; configures application software; and supports accurate migration of acquired entities’ data and systems.

Requirements

• Bachelor’s degree preferred, or equivalent experience.
• 3–5 years of experience working in a banking or financial services environment, with emphasis on application implementation, testing, maintenance, configuration, and support.
• Advanced understanding of data at functional and technical levels to troubleshoot and identify potential issues.
• Advanced understanding of how to troubleshoot application and system performance.
• Working knowledge and understanding of hardware and systems software technologies and network infrastructure.
• Understanding of issues and details involved in integrating diverse technology to deliver scalable, robust, high-performance solutions.
• Ability to analyze, learn, and apply rapidly changing technologies as part of integrated solutions to business requirements.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Support enterprise change management and SDLC processes, including testing, defect management, peer review, and release management while ensuring appropriate segregation of duties.
• Write and maintain system documentation, process maps, test scripts, use cases, user stories, root cause analyses, and high-level integration and data flows.
• Participate in cross-functional teams to define business and technical requirements, operational processes, application strategy, and project or product implementation.
• Author complex system reports and data integration or migration templates.
• Write and use lightweight scripting and file-formatting utilities or configurations to support applications and customer specifications.
• Design and administer application software configuration to meet business process design and application requirements.
• Support acquisition and conversion teams to ensure acquired entities’ data and systems are accurately migrated to new environments.
• Support day-to-day operations of debit card technology and other payment systems.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability insurance
• Parental leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and commuting benefits
• Banking benefits
• Pet insurance
• Tuition reimbursement
• Annual bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level