Advanced Application Specialist - Digital Payments
About The Position
The Advanced Application Specialist is a mid-level subject matter contributor across debit card technology and other payment systems. The role is accountable for day-to-day operations of assigned systems and supports and implements change and configuration management, including testing and defect management for new product implementations, development releases, upgrades, patches, and other system maintenance. The specialist works closely with business resources and stakeholders, internal Technology teams, vendors, and third-party consultants and implementers, and understands application interdependencies with internal and external applications and infrastructure. The position requires ongoing awareness of changing business and technology environments, trends, and strategy. It also supports acquisition and conversion activities in its business domains.
Requirements
- Bachelor’s degree preferred, or equivalent experience.
- 3–5 years of experience working in banking or financial services, with emphasis on application implementation, testing, maintenance, configuration, and support.
- Advanced understanding of data at functional and technical levels to troubleshoot and identify potential issues.
- Advanced understanding of how to troubleshoot application and system performance.
- Working knowledge of hardware and systems software technologies and network infrastructure, including issues involved in integrating diverse technology to deliver scalable, robust, high-performance solutions.
- Ability to analyze, learn, and apply rapidly changing technologies as part of integrated solutions to business requirements.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Support enterprise change management and the software development lifecycle (SDLC), including testing, defect management, peer review, and release management while ensuring appropriate segregation of duties.
- Write and maintain system documentation, process maps, test scripts, use cases, user stories, root cause analyses, and high-level integration and data flows.
- Participate in cross-functional teams to support and define business and technical requirements, operational processes, application strategy, and project or product implementation.
- Author complex system reports and data integration or migration templates.
- Write and use lightweight scripting and file-formatting utilities or configurations to support applications and customer specifications.
- Design and administer application software configuration to meet business process design and application requirements.
- Support complex acquisition and conversion teams to ensure acquired entities’ data and systems are accurately migrated to new environments.
- Support day-to-day operations of assigned systems and application maintenance, implementations, upgrades, and patches.
- Work with business stakeholders, internal Technology teams, vendors, and third-party consultants and implementers.
Benefits
- Competitive pay and eligibility for a discretionary or incentive bonus.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Accidental death and dismemberment coverage.
- Short-term and long-term disability insurance.
- Parental leave.
- Employee Assistance Program (EAP).
- Traditional and Roth 401(k) with company match.
- Flexible Spending Account (FSA).
- Employee Stock Purchase Plan at a 5% discount.
- Critical Illness Insurance.
- Accident Insurance.
- Transportation and commuting benefits.
- Banking benefits.
- Pet insurance.
- Tuition reimbursement.
- Promote-from-within culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
