Adult Training Center Program Director

Quest Inc. • Apopka, FL

5d • $62,000 - $65,000 • Onsite

About The Position

Quest, Inc. is seeking an Adult Training Center Program Director to oversee all facility functions regarding training program services. This includes day-to-day operations, program development, regulatory compliance, and staff development. Quest, Inc. is committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment.

Requirements

• Associate’s degree from an accredited college or university.
• Two years, verifiable experience working directly with individuals with developmental disabilities or related experience.
• Valid Florida Driver’s License at all times.

Nice To Haves

• Minimum of 3 years supervisory experience and operational management preferred.

Responsibilities

• Supervise daily operations of programs to ensure appropriateness, effectiveness and variety in trainings/activities to meet the goals outlined in individual participant’s IPPs.
• Provide direct supervision/support to facility management, including but not limited to hiring, training, evaluating, positive direction and updates to organizational, state and federal guidelines.
• Ensure compliance of all supervised areas as it relates to the funding, licensing agents, local, state and federal guidelines.
• Develop and oversee annual programmatic budget and monitor program fiscal responsibility through variance reports, census monitoring, quarterly attendance reviews, bad debt management, service authorization monitoring and client ratio analysis.
• Ensure high-quality programming for all recreational and meaningful day activities, skill training and community outings.
• Monitor operational goals and objectives to support the vision, mission and strategic plan.
• Plans and executes monthly staff meetings and training.
• Monitors & reviews monthly required documentation including SP notes, SP goals, incident reports and any grant obligations.
• Partner with other departments within the organization to implement and improve operational policies and procedures.
• Implement corrective actions plans to solve organizational or department problems.
• Act as a liaison with community service providers, families, and funding sources to advocate for individuals served.
• Maintain a professional and personal demeanor with internal and external customers and members of the public which promotes positive good will toward Quest and persons served.
• Utilize the Learning Management System to monitor and track employee training requirements, ensuring all mandatory courses are completed in a timely manner.
• Maintain accurate records of training activities, generate reports, and provide support to staff in navigating the LMS platform.
• Report all incidents of suspected abuse, neglect, or exploitation to the Abuse Hotline (1-800-96-ABUSE).
• Follow all emergency procedures during a drill or in an actual emergency.
• Report to work during inclement weather to ensure adequate supervision and care of all individuals in the home. This may include sheltering in place during a hurricane.
• Keep individuals safe, treat them with compassion and respect, and help them strive for excellence, reach their goals, and achieve the highest level of independence.
• Attend, participate and/or conduct all required training and monthly staff meetings.
• Follow all Quest policies and procedures.
• Employees are required to report serious issues to the employee hotline or to a Quest leader under the See Something Say Something policy.
• Management reserves the right to revise the job or to request that other or different tasks be performed as assigned.

Benefits

• Medical Coverage: HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, free imaging, and surgery
• Dental and vision coverage
• Company paid life, short- and long-term disability insurance
• 401(k) with up to 2.5% match
• Tuition assistance and reimbursement, student loan repayment assistance, employee assistance program, and more!
• Voluntary accident and hospitalization coverage available
• Flexible spending accounts (FSA) to help your dollars go further
• Confidential Employee Assistance Program (EAP) to help you and yours
• Tuition assistance and tuition reimbursement to help you advance your education and career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree