Adult Services Associate
SHAKER HEIGHTS PUBLIC LIBRARY•Shaker Heights, OH
•$20 - $23•Onsite
About The Position
Shaker Heights Public Library is seeking an Adult Services Associate to help us meet our mission of strengthening our diverse community and transforming lives by bringing together people, information and ideas. On a daily basis, this means helping customers locate and use library materials; choose items to meet their interests; find and evaluate information; use electronic resources including databases, e-media, and computers; and make reservations. Must enjoy working with and helping people of all ages in a diverse community.
Requirements
- A minimum of two years of college with a bachelor’s degree strongly preferred
- Broad general knowledge of social and physical sciences, current events, basic math and literature
- Customer service experience
- Experience working directly with people from diverse racial and socioeconomic backgrounds, and of all genders, sexual orientations, and ages
- Strong communication skills, both oral and written
- Research skills, including the ability to evaluate information sources for accuracy, reliability, and currency
- Ability to demonstrate familiarity with Microsoft Office and the internet
- Ability to quickly learn new technologies and assist our patrons with them
- Patience, ability to shift quickly between multiple tasks, and an orientation toward team work
Responsibilities
- Helping customers locate and use library materials
- Choosing items to meet their interests
- Finding and evaluating information
- Using electronic resources including databases, e-media, and computers
- Making reservations
Benefits
- Generous paid time off including vacation, sick time, holidays and personal days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
