Adult Residential Peer Support Specialist

Southeastern Integrated Care•Parkton, NC

About The Position

The Adult Residential Peer Support Specialist provides coaching, mentoring, and consultation to adults age 18 and older with mental health and/or substance use disabilities. The role promotes recovery, self-advocacy, self-direction, wellness self-management, natural supports, coping skills, independent living skills, and community inclusion. The specialist contributes lived recovery expertise to the interdisciplinary healthcare team, advocates for clients, and supports a recovery-oriented therapeutic milieu in a residential social-setting detox environment. The position also provides case management and community-resource linkage, supports clients’ housing, education, employment, and daily-living goals, and maintains accurate, timely clinical documentation in accordance with applicable Medicaid, clinical coverage, LME, SEIC, HIPAA, and CFR-42C requirements. The specialist reports directly to the Qualified Professional and participates in staff meetings, training, supervision, and a 24/7/365 first-responder on-call system.

Requirements

  • High school diploma or GED.
  • North Carolina Certified Peer Support Specialist certification; current certification must be maintained.
  • Valid driver's license.
  • Available to collaborate with enrolled members at least five days per week.
  • Ability to read medical records and quickly locate pertinent information.
  • Ability to write complete service notes.
  • Ability to present information effectively and respond to questions from consumers and/or the public.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available where applicable.

Responsibilities

  • Support the program by being in ratio at the facility.
  • Provide recovery-focused services that promote wellness self-management, personal recovery, natural supports, coping skills, self-advocacy, independent living, housing, employment, and community inclusion.
  • Assist clients with self-determination and decision-making.
  • Teach functional skills, including medication, financial, health care, resource, and daily-living management.
  • Model recovery values, attitudes, beliefs, and personal actions to encourage wellness.
  • Teach and promote self-advocacy and empower clients to use their legal rights.
  • Assist consumers with developing, modifying, and using crisis plans and advance directives, and provide relapse-prevention support.
  • Support consumers in maintaining or improving stable housing and developing independent-living skills.
  • Help clients obtain information about returning to school or pursuing job training.
  • Develop and implement a Mental Health Wellness Recovery Action Plan.
  • Link clients to community resources and provide case management services.
  • Use personal recovery experience to foster hope and optimism.
  • Engage and serve enrolled consumers, contribute to the rehabilitative process, and perform duties flexibly with an individual focus.
  • Promote a culture of recovery and empowerment within and outside the SEIC and uphold program goals.
  • Report to the Qualified Professional on matters relevant to program goals and standards.
  • Complete timely documentation of peer support services and other clinical records in accordance with applicable policies and standards.
  • Maintain client confidentiality in accordance with HIPAA and CFR-42C.
  • Participate in assigned staff and supervisory meetings, in-service training, and staff development activities.
  • Participate in a 24/7/365 first-responder on-call system and coordinate first-response resources according to consumer needs and the PCP.
  • Represent the company positively and in a manner consistent with its mission.
  • Enter billable encounters into the SEIC electronic medical record within 24 hours and make corrections within 24 hours of notification.
  • Complete required service-line and clinical-policy training and education.
  • Work with the supervisor to identify training and supervision needs and provide services only within the scope of current expertise and abilities.
  • Perform other assigned duties that support quality services, team members in crisis situations, and the SEIC mission.
  • Collaborate with enrolled members at least five days per week.
  • Document direct services according to Medicaid and SEIC standards, including the contact purpose, provider interventions, time spent, intervention effectiveness, and provider signature, degree, credentials, or position in a weekly service note.
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